LOL!!! at carmax telling my wife and i that her transmission is shot

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Old 05-26-2008, 02:33 PM
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Default LOL!!! at carmax telling my wife and i that her transmission is shot

and her car is only worth $7500. wow, those people are stupid cause they thought we would panic and get rid of it.
Old 05-26-2008, 02:49 PM
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On a 2007 VW? I'd tell them to shove it and I'd be calling the BBB
Old 05-26-2008, 03:56 PM
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Default I'd have to ask how they came to that diagnosis....

tests? documented results?
Old 05-27-2008, 05:58 AM
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Default Based on my recent experience there, I think they are probably trying to reduce inventory.

I'll bet there are a lot of people trying to get rid of cars right now, and CarMax does not want to end up overstocked. So they're low-balling. That does not, however, justify trumping up a bogus mechanical issue. With our MDX, they just tossed out a low price.
Old 05-27-2008, 06:32 AM
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I've heard they won't even accept SUVs now.
Old 05-27-2008, 06:41 AM
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Default I think the appraiser did what he was encouraged to do. His boss will give him a raise!

My experience was at least professional. The rep was very personable and he did everything he could to keep my expectations low. I just said that my expectations were based on CarMax prices for the same car, minus a couple thousand for their profit.

When he came back with a low ball, and I said it was not sufficient, he treated me like gum on the sole of his shoe.
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