Audi service by VW dealerships

Old 01-19-2009, 11:40 AM
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Default Audi service by VW dealerships

Just moved to IL and there's no Audi dealership within 25 miles of where I am. Visited a VW dealership service manager who was reluctant to perform scheduled maintenance on my 2007 A3. What's up with that?! It's a kissin' cousin of the Golf/GTI series, fer cryin' out loud. He even said, "at our VW service schools, they never mention the 'A' word." Audi is an 'A' word to VW shops?! He even asked me if I have an Audi oil filter for the 2.0T engine. I don't understand HIS lack of understanding -- it's the same engine that's in several VW models. I'm going to have them (attempt to) do the 25K mile service anyway. I can't believe I'd have any warranty issues using VW parts vice Audi parts.
Anyone have an opinion (bad question to ask, huh?!) or experience with this issue? What am I missing here?
Thanks. Runt owner
Old 01-19-2009, 07:41 PM
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try call or email AoA, and ask them. They might call the dealership, and straighten things up
Old 01-20-2009, 06:47 AM
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Default Re: Audi service by VW dealerships

ya odd stuff. I've tired buying parts from VW dealer but they don't have the capability to translate the audi pn to the vw pn. I know lots of the parts have to be shared across the VAG line.
Old 01-20-2009, 08:34 AM
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Default its not odd, they just don't have part# for audi. We have local dealer, and they sold me twice...

wrong part (temp. sender, and then cabin filter).
Old 01-21-2009, 04:43 PM
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Default get a copy of ETKA for home ,supply them with the part #'s for your service work

I'd also call AoA and ask them about the situation like thomas1978 suggests. Maybe just give up on them and go the Audi dealer that is farther away.
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