SF Bay Area dealer recommendation...?
#1
AudiWorld Senior Member
Thread Starter
SF Bay Area dealer recommendation...?
Hey guys...starting to get the feeling my local dealer doesn't really want to deal...fighting me on the ACNA discount and just generally ignoring me.
Before I start putting out the feelers for an ordered unit, can anyone here recommend a dealer you've had great success with, would rather work with a sales manager or internet person.
Thanks,
John
Before I start putting out the feelers for an ordered unit, can anyone here recommend a dealer you've had great success with, would rather work with a sales manager or internet person.
Thanks,
John
#2
AudiWorld Newcomer
Join Date: Jun 2017
Location: San Francisco, CA, USA
Posts: 2
Likes: 0
Received 0 Likes
on
0 Posts
Just purchased a 2015 S3 CPO from Royal Motors on 6/19. Worked with Sergey C. His card says he's from the VW side, but he was fantastic. Knew everything about the car, and had a great test drive. I can't say anything about other sales staff, but he was great; personable, no pressure, affable... I would recommend Sergey to anyone. The finance guy was really pushy for an extended warranty; that was the only negative, which I consider minor compared with all the positives.
I test drove a different 2015 S3 at Steven's Creek the previous day. Maybe it was an off day for them - slow & 107F! - but I left feeling they didn't care if I bought the car or not.
I purchased my previous 2012 A3 TDI from Rector (now Burlingame). It was OK. Sales guy did most things by rote. Not sure I'd buy from them again unless they had exactly what I want (and I wanted that TDI when whey were hard to come by!). But I would definitely recommend Rector for service. Great service manager (Roger); have always been taken good care of.
Good luck,
Andrew
I test drove a different 2015 S3 at Steven's Creek the previous day. Maybe it was an off day for them - slow & 107F! - but I left feeling they didn't care if I bought the car or not.
I purchased my previous 2012 A3 TDI from Rector (now Burlingame). It was OK. Sales guy did most things by rote. Not sure I'd buy from them again unless they had exactly what I want (and I wanted that TDI when whey were hard to come by!). But I would definitely recommend Rector for service. Great service manager (Roger); have always been taken good care of.
Good luck,
Andrew
#3
AudiWorld Member
Sales at Audi of Palo Alto was OK. They made the deal happen, though he did not seem too enthusiastic about it and I had to convince him to do anything extra for me with a lot of talking and pleading my case.
Their service department leaves little to be desired. I think I will be going to Audi of Oakland for service, they seemed much more willing and eager to help on the phone. Also, they actually answered and let me speak to a service advisor.
Calling Audi of Palo Alto, the service line just rang, then the receptionist answered and tried to connect me, again no one answered. She then took my number and said someone would call me shortly. Never got a return call. Walked in there 3-4 hours later and it was a ghost town and all the service advisers were crowded in front of one computer chatting. Too busy to call me back I guess.
Their service department leaves little to be desired. I think I will be going to Audi of Oakland for service, they seemed much more willing and eager to help on the phone. Also, they actually answered and let me speak to a service advisor.
Calling Audi of Palo Alto, the service line just rang, then the receptionist answered and tried to connect me, again no one answered. She then took my number and said someone would call me shortly. Never got a return call. Walked in there 3-4 hours later and it was a ghost town and all the service advisers were crowded in front of one computer chatting. Too busy to call me back I guess.
#4
I'm trying to set up a group buy. Post here if you're interested
https://www.audiworld.com/forums/nor...-audi-2929447/
https://www.audiworld.com/forums/nor...-audi-2929447/
#5
AudiWorld Senior Member
Hey guys...starting to get the feeling my local dealer doesn't really want to deal...fighting me on the ACNA discount and just generally ignoring me.
Before I start putting out the feelers for an ordered unit, can anyone here recommend a dealer you've had great success with, would rather work with a sales manager or internet person.
Thanks,
John
Before I start putting out the feelers for an ordered unit, can anyone here recommend a dealer you've had great success with, would rather work with a sales manager or internet person.
Thanks,
John
#6
AudiWorld Senior Member
Before you take your car for service at Audi Palo Alto, you should look at this search
Sales at Audi of Palo Alto was OK. They made the deal happen, though he did not seem too enthusiastic about it and I had to convince him to do anything extra for me with a lot of talking and pleading my case.
Their service department leaves little to be desired. I think I will be going to Audi of Oakland for service, they seemed much more willing and eager to help on the phone. Also, they actually answered and let me speak to a service advisor.
Calling Audi of Palo Alto, the service line just rang, then the receptionist answered and tried to connect me, again no one answered. She then took my number and said someone would call me shortly. Never got a return call. Walked in there 3-4 hours later and it was a ghost town and all the service advisers were crowded in front of one computer chatting. Too busy to call me back I guess.
Their service department leaves little to be desired. I think I will be going to Audi of Oakland for service, they seemed much more willing and eager to help on the phone. Also, they actually answered and let me speak to a service advisor.
Calling Audi of Palo Alto, the service line just rang, then the receptionist answered and tried to connect me, again no one answered. She then took my number and said someone would call me shortly. Never got a return call. Walked in there 3-4 hours later and it was a ghost town and all the service advisers were crowded in front of one computer chatting. Too busy to call me back I guess.
#7
AudiWorld Expert
Just purchased a 2015 S3 CPO from Royal Motors on 6/19. Worked with Sergey C. His card says he's from the VW side, but he was fantastic. Knew everything about the car, and had a great test drive. I can't say anything about other sales staff, but he was great; personable, no pressure, affable... I would recommend Sergey to anyone. The finance guy was really pushy for an extended warranty; that was the only negative, which I consider minor compared with all the positives.
I test drove a different 2015 S3 at Steven's Creek the previous day. Maybe it was an off day for them - slow & 107F! - but I left feeling they didn't care if I bought the car or not.
I purchased my previous 2012 A3 TDI from Rector (now Burlingame). It was OK. Sales guy did most things by rote. Not sure I'd buy from them again unless they had exactly what I want (and I wanted that TDI when whey were hard to come by!). But I would definitely recommend Rector for service. Great service manager (Roger); have always been taken good care of.
Good luck,
Andrew
I test drove a different 2015 S3 at Steven's Creek the previous day. Maybe it was an off day for them - slow & 107F! - but I left feeling they didn't care if I bought the car or not.
I purchased my previous 2012 A3 TDI from Rector (now Burlingame). It was OK. Sales guy did most things by rote. Not sure I'd buy from them again unless they had exactly what I want (and I wanted that TDI when whey were hard to come by!). But I would definitely recommend Rector for service. Great service manager (Roger); have always been taken good care of.
Good luck,
Andrew
Trending Topics
#8
AudiWorld Expert
Hey guys...starting to get the feeling my local dealer doesn't really want to deal...fighting me on the ACNA discount and just generally ignoring me.
Before I start putting out the feelers for an ordered unit, can anyone here recommend a dealer you've had great success with, would rather work with a sales manager or internet person.
Thanks,
John
Before I start putting out the feelers for an ordered unit, can anyone here recommend a dealer you've had great success with, would rather work with a sales manager or internet person.
Thanks,
John
Thread
Thread Starter
Forum
Replies
Last Post
ProtoColD
A4 (B6 Platform) Discussion
6
05-26-2023 02:11 PM
chili
A4 (B5 Platform) Discussion
4
07-13-1999 11:15 AM