Italian

I took the car in today (University Audi) with the dipped head light problem, I tell them that there is a TSB 2013829/3 and they still want to charge me 340 $$ for replacing the bulb.
They said that if my car was 2005, it would have been covered by the warranty. My car is an A3, 2006 with 43K miles on it.

What is your experience about it? I need some help to back me up.
Thank you
Davide

stadtjunge

keep us informed. my buddy has the same problem

ewytt

try swapping ballasts.

Italian

there is no way they can replace the bulb under warranty. I found the TSB and it clearly says "if the problem stays with the bulb, after swapping from left to right replace the bulb"
Matt, the guy at the dealership said that if it was the module, they would have replaced it under warranty, but not the bulb.
They good thing though is that they have a 12 months warranty on the part.
I just have to pay i guess.

Tattoo

Any indy shop can replace that bulb for half that price...

BJC::wokka wokka

TSB =! Recall.

misnomer

All:

My issue is that my headlights flicker, go out, and then I get the Right/Left Headlight Dipped error message. Your comments have been helpful. I have the Technical Service Bulletin (94 07 04 March 5, 2007, 2013829/2) for the dealer. From perusing this and a few other threads, it seems to be a common problem.

My appointment is soon. I am concerned because when I described the problem to the service rep., he said he had never encountered it. At the time of the call, I was not aware of the TSB, above. When he asked where I got my information (and I responded online), he seemed skeptical.

I have an extended warranty through Audi, which I will read in light of this issue. I believe I am within extended warranty. I have a couple follow-up questions that I was hoping someone could answer (sorry if these have been addressed before):

1. Has anyone found dealers attributing the cause of this issue to headlight reaching "expected lifetime" or "road conditions," when in fact the cause is "hardware issues in the high-intensity gas lamp control module"?

2. Does the dealer have any incentive to proceed under the service procedures for "if one xenon light sporadically flickers" versus "if one xenon light on one side fails permanently"? Which is more expensive?

3. If anyone has had service under either procedure, was it covered under warranty (especially under an extended warranty)?

4. Since some time has passed since the last post on this issue, is there anything else that would be particularly helpful to do/know before, during, or after bringing my car into the dealership.

Thanks for any help,

misnomer