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Cheap Sim Card and Plan for Audi Connect

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Old 08-04-2015, 07:25 AM
  #31  
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There are no other steps. Call the provider (TruPhone?) and check to see if the sim is activated. The bars just mean the car is receiving a signal.
Old 08-04-2015, 08:10 AM
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Originally Posted by Q5 Bob
Is the service through Truphone 3G? I may consider going with them.

I just received a letter from T-Mobile that due to some changes/updates to their network the metro Chicago area, the Audi Connect in-car service will go to 2G! Areas outside of the metro area will still be 3 G.

The next day I got a letter form AoA with information on a free hardware update done by the dealer which will keep the service at 3G.

I'll probably get it done but will be looking for other providers when my pre-paid subscription with T-Mobile runs out.
Can you scan in a copy of the letter.
Is there a service bulletin from AOA for the change from Tmobile to ATT?
I would love the switch over, because then I could add the car to my existing family plan and share the data.
Old 08-04-2015, 11:41 AM
  #33  
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Here is the info on the T-Mobile 3G frequency change.

MY2012/2013 C7: Will work in 3G only with T-Mobile or one of the 3rd party providers that use T-Mobile, i.e. TruPhone or US Mobile. While an AT&T sim will work, it will only support the slower 2G speed. *

MY2014/2015 C7: Because these model years have an updated modem in the 5F MMI module that includes a newer T-Mobile 3G frequency, they can use either T-Mobile or AT&T for 3G.

MY2016 C7: Is set up for AT&T 4G LTE only.

* T-Mobile is changing their 3G frequency to the same one used by AT&T. So far, they are only in the process of doing this regionally in selected areas. Consequently, MY2012/2013 owners in those areas are receiving letters from T-Mobile and Audi with an offer to update the 5F MMI module, presumably to match that of the MY2014/2015 models by a few select dealers. This should allow for AT&T 3G compatibility (but not 4G LTE).

Here is the T-Mobile change fully explained:

What T-Mobile's Shut Down of 3G on the AWS Band Means For Users | Prepaid Phone News

Apparently, only limited markets are affected, at least for now. It's not clear if or when this yearT-Mobile will expand the list below. If you didn't receive a letter or live in one of the markets listed, there is no change for you or T-Mobile 3G and your dealer will probably have no idea what you are talking about.

Indianapolis, February 25th
Louisville, May 18th
Chicago, June 18th
Houston, July 15th
Los Angeles, July 22nd
Albuquerque, July 25th
El Paso, July 25th
Oklahoma City, July 27th
Savannah (Jacksonville), July 27th
Baton Rouge (Mobile), July 27th
Columbus (Atlanta), July 27th
Griffin (Atlanta), July 27th
Charleston (Carolina), July 27th
Kansas City, August 3rd
Roanoke (Virginia), August 3rd
St. Louis, August 5th
Nogales (Phoenix), August 10th
Madera (Sacramento), August 10th
Boise City (SLC), August 10th
Del Rio & Kingsville (Austin), August 10th
Miami, August 20th
Laredo (Austin), August 20th
Biloxi, Hattiesburg (Mobile), August 20th
Anniston, AL (Birmingham), August 20th

Last edited by snagitseven; 08-04-2015 at 11:44 AM.
Old 08-04-2015, 12:48 PM
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Snagitseven,

Will call them as soon as I can...more to follow

V/r
Dan
Old 08-04-2015, 12:55 PM
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Originally Posted by snagitseven
Here is the info on the T-Mobile 3G frequency change.

MY2012/2013 C7: Will work in 3G only with T-Mobile or one of the 3rd party providers that use T-Mobile, i.e. TruPhone or US Mobile. While an AT&T sim will work, it will only support the slower 2G speed. *

MY2014/2015 C7: Because these model years have an updated modem in the 5F MMI module that includes a newer T-Mobile 3G frequency, they can use either T-Mobile or AT&T for 3G.

MY2016 C7: Is set up for AT&T 4G LTE only.
This is good information. I wandered into an AT&T store about 2 weeks ago and asked this very question. They asked me what year my car is and then confirmed that it would work by just simply switching out the SIM card.

I'm glad this is the case!
Old 08-04-2015, 01:52 PM
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Originally Posted by DanMontgomery
Snagitseven,

Will call them as soon as I can...more to follow

V/r
Dan
Who are you calling? If you are in one of those cities, you will get the letters with instructions. If not, there's nothing to do - no change to T-Mobile or modem update.
Old 08-04-2015, 04:09 PM
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BTW, some of our members on T-Mobile 3G have found that U.S. Mobile is less expensive than TruPhone.
For the 250 MB plan, US Mobile is $7. The same usage on Truphone is .09 x 250 = 22.50.
100 MB plan on US Mobile = $4. Truphone for 100 MB = $9.
US Mobile sim is $3.99.
TruPhone sim is $15 (after $15 credit).
Worth checking out since both use the same T-Mobile network.

Last edited by snagitseven; 08-04-2015 at 04:15 PM.
Old 08-04-2015, 06:30 PM
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Just got off with customer service...my card didn't activate for some reason.

Now it has to be done manually. Will take up to 12 hours.

GO FIGURE!!!!

Thanks for the help.
Dan
Old 08-05-2015, 09:27 AM
  #39  
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OK, just got an email from Truphone about 2 hours ago. Tried it out at lunch...she works.

Thanks Snagitseven for everything.

V/r
Dan
Old 08-05-2015, 10:10 AM
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Originally Posted by DanMontgomery
OK, just got an email from Truphone about 2 hours ago. Tried it out at lunch...she works.

Thanks Snagitseven for everything.

V/r
Dan

You're welcome. After a month or so, consider trying out US Mobile. Seems to be less expensive, especially if you use the Google Earth overlay which can gobble up data very quickly if you travel outside of a 20 mile radius.


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