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I think I'm missing my toolkit and jack

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Old 12-19-2009, 07:33 PM
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Default I think I'm missing my toolkit and jack

I went to install the roof rack for my Q5 today and went looking for the tool. Funny thing, I didn't find it where the manual says the tools are. I found it in the little side netting in the trunk, but I didn't find the rest of the tools where the manual says they should be.

Anyone else get a car without a toolkit? Shouldn't they be just under the trunk carpet by the spare?

Thanks.
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Old 12-19-2009, 07:53 PM
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Not sure exactly what you mean by "under the trunk carpet by the spare." Once you lift up the trunk decking you will see the spare, but then you need to lift up the carpet just in front of the spare, then unclip a small plastic panel and under that is the where the jack and toolkit lives. It will be real obvious that the jack is missing as it fits tightly in a form fitted cavity.

Hope you find it.

Also if you do find it, make careful note of how the toolkit and jack are placed. As far as I can tell they only go back one way. It literally took me longer to get the jack and toolkit back in their place than it did to swap out all four wheels for a winter set.
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Old 12-20-2009, 02:40 PM
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My toolkit was exactly where mike678 stated.

However, my roofrack came wrapped in some cardboard. My tool for the roofrack was inside that (not in the toolkit).
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Old 12-20-2009, 05:42 PM
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My roof rack came wrapped just like edwyun stated. Didn't open package for three or four months, only to discover the plastic ends were broken. Replaced under warranty.
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Old 12-21-2009, 08:01 AM
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You guys were right. I found it. Under a latched compartment, under some carpet, under a big plastic bin, under more carpeting

Me, I'd have put the tools in the huge toolbox shaped compartment at the same level as the spare.

This car is a drug trafficker's dream.

Thanks for all your help!
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Old 12-21-2009, 08:21 AM
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Originally Posted by bentwookie View Post

This car is a drug trafficker's dream.
Don Pedro appreciate your comment and totally agree with you!
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Old 12-15-2010, 01:56 PM
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Originally Posted by mike678 View Post
Not sure exactly what you mean by "under the trunk carpet by the spare." Once you lift up the trunk decking you will see the spare, but then you need to lift up the carpet just in front of the spare, then unclip a small plastic panel and under that is the where the jack and toolkit lives. It will be real obvious that the jack is missing as it fits tightly in a form fitted cavity.

Hope you find it.

Also if you do find it, make careful note of how the toolkit and jack are placed. As far as I can tell they only go back one way. It literally took me longer to get the jack and toolkit back in their place than it did to swap out all four wheels for a winter set.
Thanks for the advice, glad I'm not the only one who wouldn't think to lift some carpet that didn't look like it should be lifted
. The dealer didn't explain this over the phone at all!
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Old 12-16-2010, 07:28 AM
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Originally Posted by Black AAQ23Q View Post
Thanks for the advice, glad I'm not the only one who wouldn't think to lift some carpet that didn't look like it should be lifted
. The dealer didn't explain this over the phone at all!
My dealer service rep had to go ask as he did not know where either - here is a picture writeup of the location at the end of the tech article https://www.audiworld.com/tech/wheel64.shtml

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