cgyq5

My 2011 2.0T has been in the Glenmore Audi shop for the past 50 days trying to resolve a CEL. The shop has performed a smoke test looking for the cause of the leak and subsequent CEL. They have replaced the PVC valve, seals around the turbo, and checked for carbon build up. At this point, Audi of Canada Technician’s are working on the case but they are extremely slow. The Audi dealership claims they can’t perform any more diagnostics / repairs without Audi’s guidance. The Audi enthusiast community is very educated on these engines, what could possibly be causing the CEL issue? The vehicle has 60,000 km/37282 miles. It was in for the Oil Consumption TSB last year but passed the test.

I understand that all vehicles have issues and require repairs. I accepted the risks and rewards of driving a German SUV when I purchased the Q5. However I find this situation to be unacceptable and an embarrassment for the dealership and manufacturer.

For those readers considering purchasing a Q5, it’s a known fact that German cars don’t have the best track record for reliability and sometimes they come up short because of their focus on performance. While it’s clear there are reasons to buy a car from automakers like Audi, don’t be fooled by the myth of “German engineering” if reliability is one of your concerns when purchasing a Q5.

jbbarrette

As much as your situation sucks, German engineering is much more reliable than a lot of others, including North American car companies such as Ford or GM. But 41 days, that's crazy! And to have no clue what's wrong, very weird.

brutus23079

I'd put *several* thousands of miles on their loaner, let them replace as many parts as possible with new parts on my 3-yr-old Q5, and call it a day...err....month....er months. Sucky deal to say the least. However at least they're working with you, even if they're incompetent. (Grrrr.)

Dalancroft

Not sure if Canadian standards are different but in my experience here in the U.S. a CEL code throw basically means you're putting too much emissions back into the environment. Has NOTHING to do with vehicle performance or reliability. My beloved (for its awesome off-road ability) 1997 Kia Sportage kept throwing the same code -- until a) it was diagnosed as an emissions issue and b) a newer, replacement gas cap, properly and more tightly closed, solved the problem. If memory serves the fix was about $18.