Don Keener

Ive got the recent maps on my '15 Q5 3G+ (dealer installed them NAR 6.16.2) but still have the original MMI code (K_0814). Would love to get that updated too. Any way outside of the dealer? Im having some issues when Siriux/XM pushes channel lineup changes that my presets get lost and SAT volume control stops working saying 'currently unavailable'. Only way I have found to fix that is to shut off car for >15 minutes to get volume control back. Wondering if MMI SW would fix that.

Dealer is upgrading MMI code to see if that helps... Wont know what version until I pick up the car which will probably be Monday since they haven't figured out my 'check engine' light issue with the DPF regen cycle.

spijun

I have both versions of the firmware:
HNav_US_K0133_3_D1 (MMI 3G High) and with HN+_US_AU3G_K0942_6 and Map NAR 6.16.2

If you need to send a message to PM

gk1

waninae39

does the update work on a CAN 2016 Q5
3.0 L sline

my dealer wants too much $$

Don Keener

Thanks!! Ill see what the dealer ends up putting on and let you know...

Don Keener

I was surprised at that too as I thought the map and mmi versions were usually 'paired'. The map update is a loooooong story... I prepaid for the update with the TDI 'were sorry' dealer gift card for just under the 500$ value of the card. They let me prepay because the card was going to expire before the new maps were set to be released. It took nearly 2 years before the dealer had all the pieces they needed to actually do the update. I believe the 2016/2017 dealer map update release was 'cancelled' and we had to wait for the 2017/2018 update and then there was some piece of code or something that they needed to actually make it work that had become unavailable. They did not tell me exact what this missing piece was only that the district rep worked with the factory to get a copy of this 'magic' pixie dust. They stood behind the prepaid price even though I believe the actual price at the time was quite a bit higher than $500. In the end they took care of me. Sad to hear that the mmi 942 code isnt going to fix the issue... its maddening!

Don Keener

Will the 'three button' MMI reset correct the volume control being 'currently unavailable'? Fortunately I only have a few presets but the volume control going stupid is a real pain.

gk1

Usually, yes it will allow you to get the volume working again. But it can happen again on the next Sirius channel update.

spijun

I do not understand such people like this

farmerjones

It's ridiculous software updates are a "pay" item. They should take a note from Volvo: ALL controller software updates are free for life, every time the car rolls in for service all controller versions and checked and updated to the latest approved version....for free, for the life of the car. This approach shows a lot of focus on customer satisfaction.