When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
I recently had the dealer perform an oil change on a Q5 3.0 tdi. My wife drove it home about 10 miles & it said add one quart. I added the quart. I didn't think much about it & should have checked the oil level when it got hot again. Several days later & about 90 more miles, the display said add one quart. I did it again, only this time I got the display to show the oil level. It did not read anything. I added the second quart & it came up to the minimum level. I called the dealer & they said to drive it in on Monday & then decided it would be best to pick it up now with a flatbed. They said I was probably overfilling it & that a sensor went bad. I think they didn't put any oil in it, but question if it was possible to drive it the 90 miles with just one quart? Anyone ever experienced a oil level sensor going bad at an oil change or any ideas on cya? There are no oil leaks or spots.
Probably but unlikely at any decent dealer, get yourself a dipstick and measure it the old and reliable way, part number should be 06E115611H for the 3.0T.
If you lose oil pressure the engine should go into limp mode and then promptly shut down. What you likely got was the level warning. Probably 1.5 quarts low at that point. But total fill volume is 5 quarts. (FWIM most cars only have 3-4). so you still have probably 3-3.5. Not good, but still above the pickup unless you are taking a freeway on ramp at high G loads or on a nascar oval.
"The dealer claimed the O ring for the filter was crimped"
And for this you are allowed the privilege of paying, what, $150 an hour for service? (sigh)
These are the reasons why I try to do my own service on things like an oil change. At least I make an ATTEMPT to see that things like the filter o-ring are there and in working condition....
A service writer (and dealership policy) that had half a brain would say "We're really sorry about that, Joe. And by the way, your next oil change IS ON US, FREE, because we really value your business and we want you to come back again. This is not up to our standards."
"The dealer claimed the O ring for the filter was crimped"
And for this you are allowed the privilege of paying, what, $150 an hour for service? (sigh)
These are the reasons why I try to do my own service on things like an oil change. At least I make an ATTEMPT to see that things like the filter o-ring are there and in working condition....
A service writer (and dealership policy) that had half a brain would say "We're really sorry about that, Joe. And by the way, your next oil change IS ON US, FREE, because we really value your business and we want you to come back again. This is not up to our standards."
The small difference between "hero" and "zero".
The oil filter on the 3.0 sits high on the engine, it's a permanent canister with a replacement pleated filter inside. If the canister O-ring was damaged and the oil was lost, the engine would be completely covered in oil (surely the owner would have noticed this), and the under engine pan would have been dripping oil at the parking spot. I lean towards the dealer didn't put in the correct amount of oil and was covering this with his bogus O-ring story.
10-28-2018, 05:52 AM
No oil?
