seanddd

I was trying to program my 2019 Q5 for my Genie garage door opener, but I couldn't get past the 1st step, the Q5 refused to recognize and pair with my transmitter, wasted one hour... until I found this TSB, which tells you to pull the Side Assist fuse and re-try. It worked! So if you are stuck, try this. TSB attached. Apparently the 315 MHz used by the transmitter is also used by the Audi Side Assist, which interferes with the Q5's ability to pair with the transmitter. Good luck!

augerpro

Thanks. I need to reprogram mine, I have to practically run into the garage door before it picks up the signal and sometimes not even then

seanddd

maybe try a different brand/model garage door opener?

Boink

I also had difficulty... BUT it was easy to just call the Home-Link people and a nice woman walked me through it all while I stayed on the phone.

patmurphey

What is the geometry of your driveway? I make a 90 degree turn to enter the garage. On my Q5 Homelink and previous VW Homelink the opener worked a fair distance away on the driveway, but just before the turn with the car facing at 90 degrees from the door, it was like a dead spot, the worked well as I completed the turn close to the door.

seanddd

one thing I don’t like about Q5’s homelink is that you cannot operate the garage door opener unless you turn the ignition on or the engine is running. But I tend to believe that’s a security feature so that if someone breaks in your vehicle parked on driveway, then won’t be able to open the garage door to enter the home. Feeling much better now.

augerpro

Why? The cheap little remote works fine from 100' feet away. My car is the problem.

I drive straight up to it, typical American driveway.

seanddd

I meant to say that there’s radio frequency interference between the side assist and the garage door opener homelink communications. Try pulling that side assist fuse and test the homelinka again, if the reception all of a sudden becomes great, then you have a radio frequency problem. Try some other remote/opener that’s operated outside of 315 MHz spectrum.

augerpro

I'll try that, thanks. I have a Chamberlain opener, not sure what frequency they tend to use.

CFLQTRO

That is the correct answer. Fixed the Homelink problem on my SQ5 that way last summer.