Audi Connect - I think I might be done with Audis
We have a Q5 3.0T (2017) and an A5 SB (2018). My live traffic updates stopped working yesterday, so I called Audi about it. Their ridiculous plan involves either $200 for 6 months or $500 for 18 months (no other steps in between, no way to break out traffic.)
So all in for a 3 year lease we are looking at an extra $1K just for traffic updates. I don't know how anyone else finds this acceptable. My wife's lease on the Q5 is up in a few months, have been cross shopping the X3 M40i and the SQ5 - the M40i drives with a little more engagement, has wireless CarPlay like the A6/Q8, and gives you traffic for years. Am I missing something here, or am I going to have to switch two leases to BMW just to get live traffic on the car without paying a grand for each car after the fact? How can any company think people are OK with this situation? Are you guys just living without traffic updates or using your phones? This seems like a dealbreaker to me in a $60K car. |
Originally Posted by wolfjo
(Post 25304843)
We have a Q5 3.0T (2017) and an A5 SB (2018). My live traffic updates stopped working yesterday, so I called Audi about it. Their ridiculous plan involves either $200 for 6 months or $500 for 18 months (no other steps in between, no way to break out traffic.)
So all in for a 3 year lease we are looking at an extra $1K just for traffic updates. I don't know how anyone else finds this acceptable. My wife's lease on the Q5 is up in a few months, have been cross shopping the X3 M40i and the SQ5 - the M40i drives with a little more engagement, has wireless CarPlay like the A6/Q8, and gives you traffic for years. Am I missing something here, or am I going to have to switch two leases to BMW just to get live traffic on the car without paying a grand for each car after the fact? How can any company think people are OK with this situation? Are you guys just living without traffic updates or using your phones? This seems like a dealbreaker to me in a $60K car. I find it ironic how some folks with six-figure garages get hung up on relatively small amounts of money. And didn't you know that Audi Connect has a trial/subscription arrangement before leasing? |
What he said^. Pretty sure it was clearly spelled out on the contract you signed and initialed as a trial with an expiry. Connect your phone, and you get all the real time traffic you need from carplay or android auto. Don't want to do that or pay the $330, then it isn't that important of a problem.
|
Forget Audi Connect for traffic. CarPlay and Waze is currently a very good no-cost solution.
I don't mind paying for a service that the car manufacturer provides - I just don't want the car to become an after-sale profit center for the manufacturer. If Audi succeeds in getting enough full-price participation in Audi Connect, it won't be long before everything is a "service":
|
Originally Posted by wolfjo
(Post 25304843)
Are you guys just living without traffic updates or using your phones? This seems like a dealbreaker to me in a $60K car.
2) At the risk of piling on, I think the last sentence pretty much sums it up--if you find the car otherwise lacking in several different ways, this being one, then by all means get something else. If this is your primary complaint, given that a) you bought it knowing that this was the case, and b) there are other available no-cost options that do the same thing, there is a serious perspective issue here. |
The cost of Audi connect is crazy. But I did know that going in. I would have kept my subscription if the damn navigation was any good. It would understand when I gave it an address, but when I gave it the name of a place, it rarely understood me. So I let mine expire and use android auto with google maps. Not sure why google maps can understand what I am saying, but Audi navigation does not.
But that being said, I get traffic alerts with google maps. I don't know if the 2017 Q5 had Android auto or Apple car play, but if it does, I would use that. I love the navigation on my wife's 2017 BMW. I think all car companies should do what ever they do. They do have a subscription for extra services, but you don't need them as they give you enough free tools. |
This is just the state of the auto industry now. My previous four cars have been Infinitis, and their cost is similar for inferior data features. But I agree with the other comments above. I knew in advance the cost of keeping those services after the six month trial, and I will pay. Could be worse... some manufacturers even charge a subscription to activate CarPlay.
|
Originally Posted by StickyAK
(Post 25304879)
Forget Audi Connect for traffic. CarPlay and Waze is currently a very good no-cost solution.
I don't mind paying for a service that the car manufacturer provides - I just don't want the car to become an after-sale profit center for the manufacturer. If Audi succeeds in getting enough full-price participation in Audi Connect, it won't be long before everything is a "service":
|
Originally Posted by StickyAK
(Post 25304879)
Forget Audi Connect for traffic. CarPlay and Waze is currently a very good no-cost solution.
I don't mind paying for a service that the car manufacturer provides - I just don't want the car to become an after-sale profit center for the manufacturer. If Audi succeeds in getting enough full-price participation in Audi Connect, it won't be long before everything is a "service":
And thanks for the heads up @StickyAK!!!! |
Thanks, Sticky, for the lol's. You really got me with "August not included". Funny!
|
All times are GMT -8. The time now is 12:07 AM. |
© 2024 MH Sub I, LLC dba Internet Brands