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Paint issues

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Old 06-14-2018, 01:45 PM
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I seem to have had issues with the finish on my car from the beginning. The color is Azores Green and I love it. I love my car for the most part. The dealer talked me into their “paint” protection package. I wish I had never done it but it’s done. When they first applied it there were swirl marks on my car which they repaired with buffing I am sure. The car is kept in the garage and is washed about every two weeks with a high quality car wash then dried. About 2 weeks ago I washed the car and noticed spots that would not come off. I stopped by the body shop that had repaired a piece of trim for me after getting backed into and they said it appeared to be etching in the topcoat and they thought the car would need to be repainted. So I take it to my dealer and they applied round two of the pro pack telling me it was fixed. I got to pick up the car and the spots are still on the hood. They bring the detailing guy up who claims it looks like bird droppings (the car is almost ALWAYS garaged)and he buffs with a small handheld buffer and it seems to remove the spots in one tiny area. Now they want to do this to the whole hood. He did say there was some risk in doing this. What do I do? I asked if this was a paint quality control issue and of course the answer was no. This is a really bad picture taken with my phone but the spots that look like fingerprints will not come off with washing or waxing.
Spots on hood.


Last edited by Lifeski; 06-14-2018 at 01:48 PM.
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Old 06-14-2018, 01:54 PM
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That looks horrible. I would put up a huge stink with the dealer. You paid for their ‘paint protection’ and it looks like its not working...
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Old 06-14-2018, 02:49 PM
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Originally Posted by Eli McCraig View Post
That looks horrible. I would put up a huge stink with the dealer. You paid for their ‘paint protection’ and it looks like its not working...
its a crappy photo but it is really hard to take photos of the spots because of the reflection. From a distance the car looks absolutely gorgeous and I am constantly getting compliments on the color. I worry a lot about trade in value.
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Old 06-14-2018, 03:56 PM
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I can appreciate how hard it is to take photos of something like that, Ive tried to in the past myself and its near impossible to do it justice.

Having said that, looks like an issue with the clearcoat to me. Whether thats factory or post factory I have no idea. Take it to an independent shop for an opinion perhaps.
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Old 06-14-2018, 04:04 PM
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That's probably some etching in the clear coat. Take it to a detailer and have it polished. Yes, there is risk any time someone works on the car, but with modern DA polishers, you damn near have to try to burn the paint.
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Old 06-14-2018, 05:48 PM
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With sympathies, as I see it you're stuck with this problem. Audi, especially given it's not a known/normal issue, won't cover it because you let the dealer otb mess with it. If it was a dealer "paint protection" application issue...most likely I'd think....you're going to have to trust them to deal with and not screw up your paint further. Without judgement, I'm amazed folks still buy into this dealer paint protection racket/scam/nonsense. Normally it's other than to the wallet harmless but...... Sincere good wishes for a pleasant outcome.

Last edited by ltxi; 06-14-2018 at 05:51 PM.
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