Craig Chelius

I recently purchased a 2010 Q7 4.2L, which comes with the convenience key. While trying to set up the seat memory feature on the key, I noticed I can't access the option in the MMI to turn the feature on/off, as described in the manual. Instead it just shows a message "Remote control key memory is not active", but there is nothing to select, I can only back out of the menu. Anyone else had this issue and/or know how to get it working?

ahelal38

beside where you can choose your saved seat position (the memory buttons), there is a button that has on/off on it. push the button to have it on ON and that makes the seat memory feature work. Hope this helps

Craig Chelius

It's not that the seat memory on the door doesn't work, have that working fine (on/off button is set to on), it's the seat memory tied to the key fob that isn't working because for some reason when I go to the menu in the MMI for enabling the feature, instead of having the option to turn it on/off, it just shows the message I referenced above, with no option to do anything about it.

ahelal38

Hey sorry i misunderstood. I dont know why you get that message but the on/off button is related to the seat memory from the key. icant help you anymore sorry

Craig Chelius

No worries, I appreciate you trying to help.

Cheers!