Dension / Device Error Missing Answer for Notification 0x413
#1
Dension / Device Error Missing Answer for Notification 0x413
Dear all,
Has anybody experienced such problem with the Dension gateway 500. This message comes up after a while on the front screen. Music continues to play but would not allow to access the menu.
After switch off and quite some rest, it will restart as normal until suddenly this error message may appear again.
This happened with software 2.02. I upgraded to 2.08 and it still happens.
I am grateful for any advise.
Thanks,
Fish1001
Has anybody experienced such problem with the Dension gateway 500. This message comes up after a while on the front screen. Music continues to play but would not allow to access the menu.
After switch off and quite some rest, it will restart as normal until suddenly this error message may appear again.
This happened with software 2.02. I upgraded to 2.08 and it still happens.
I am grateful for any advise.
Thanks,
Fish1001
#2
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Join Date: Mar 2006
Location: Orlando, Florida
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Did you post/open a ticket at dension support?
I have not had that issue, my dension GW 500 was installed in Dec 2007.<ul><li><a href="http://support.dension.com">http://support.dension.com</a</li></ul>
#3
Re: Did you post/open a ticket at dension support?
Yes, this was done but no solution so far could be provided by them hence I ask if anyone had this problem and knows how to solve.
#4
Re: Did you post/open a ticket at dension support?
Yes, this was done. They have answered without knowing the problem and no solution, hence my request if anybody faced same problem.
Tks,
Fish1001
Tks,
Fish1001
#5
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Try navplus if you haven't yet
Also post at the A6C6 and A8D3 forum since they have MMI and many owners have dension GW 500.
Good luck<ul><li><a href="http://www.navplus.us">http://www.navplus.us</a</li></ul>
Good luck<ul><li><a href="http://www.navplus.us">http://www.navplus.us</a</li></ul>
#7
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I did start a post at navplus in the Audi MMI section
first reply states possible module vs fiber optic problem<ul><li><a href="http://www.navplus.us">http://www.navplus.us</a</li></ul>
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#10
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Problem will be solved when you upgrade to 2.15
<ul><li><a href="http://support.dension.com/support-center/index.php?x=&mod_id=2&id=110">http://support.dension.com/support-center/index.php?x=&mod_id=2&id=110</a</li></ul>