Camera Intermittent
11-27-2017, 04:32 PM
#1
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Camera Intermittent
Our cameras occasionally fail to come on. Headed to dealer Wednesday for 10K service, and wondering if others have had this problem.
11-27-2017, 05:28 PM
#2
It's happened on mine about a dozen times now. I pointed it out to my two dealers who have never heard of this before. The second one called the tech hotline and they said unless they can reproduce the problem they can't fix it (BS). I'm taking picture every time it happens now. Compared to my rattles, this is not a big annoyance for me at least.
Hopefully you have better luck.
Hopefully you have better luck.
11-28-2017, 08:32 AM
#4
AudiWorld Senior Member
TSB #2048517/1
I figured I would add an update to this for those who have had this happen to them.
Since the middle of June I have had this happen a few times, took it to the dealer and they didn't find anything wrong.. Approx a month ago the cameras blacked out again, but this time my wife took a video of it. So I call my SC and she told me to email her the video. A week later she told me that she had sent it to Audi and Audi suggests that I bring it in so that the tech at the dealer and Audi tech support can trouble shoot the issue.
Took it in last week and left it a couple of days, it was determined that they needed to apply TSB #2048517/1 and perform an SVM Software update for overhead module J928. They also adjusted the overhead camera and calibrated the camera.. Only got the Q7 back on Friday, so only time will tell if this is the fix
Hopefully this will help someone else who has this problem..
Since the middle of June I have had this happen a few times, took it to the dealer and they didn't find anything wrong.. Approx a month ago the cameras blacked out again, but this time my wife took a video of it. So I call my SC and she told me to email her the video. A week later she told me that she had sent it to Audi and Audi suggests that I bring it in so that the tech at the dealer and Audi tech support can trouble shoot the issue.
Took it in last week and left it a couple of days, it was determined that they needed to apply TSB #2048517/1 and perform an SVM Software update for overhead module J928. They also adjusted the overhead camera and calibrated the camera.. Only got the Q7 back on Friday, so only time will tell if this is the fix
Hopefully this will help someone else who has this problem..
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