Originally Posted by pgtop

Hi

I brought my car to dealer to fix the alignment / tracking / steering wheel FOUR times, and the problem still persists :-( The car is still very new, only about 1600 miles when I brought it to the dealer to fix it.

I really need yours advice on how to move forward / fix this.

Here is how it went:
1) FIRST TIME: Initially, the steering wheel was level and horizontal straight, but the car moved to the right. So I brought it to dealer to check it out. They acknowledged the issue, and according to the doc, they adjusted the rear toe to negative (or something like that)

Brought it home .. do more test drive

2) SECOND TIME: Discovered the steering wheel now is titled to the right, and the car still moved to the right (although it was less severe than the first time). Told the SA the issue, they kept the car for like 3 days... then returned the car back to me, said everything is ok now. I'm not clear anything has been done during these last 3 days?!

Brought it home .. do more test drive

3) THIRD TIME: Seem like nothing has been done during the last visit?! Told SA and requested test-drive with shop foreman, and showed him the issue. They acknowledged the issue, and did alignment, adjusted toe, camper, steering wheel etc.. and what's not. When I picked up the car, the SA gave me the spec list, which showed numbers within the (Audi?) specs.

Brought it home .. do more test drive

4) FOURTH TIME: The car now tracks straight, so I guess alignment and stuffs are fine. HOWEVER the steering tilted to the left :-( Brought it in to the dealer again, and this time, the technician had me sit on the rack, and hold the steering level / horizontal straight. Then he tighten bolts or something, and checked the number on sensor screen...

Brought it home .. do more test drive ... and the steering wheel still tilts to the left (although it's a tiny bit less than before)

* They did check the tire pressure

I'm exhausted, and tired with this whole ordeal. I understand road crown and such, so when I test drive and check steering wheel level, I only consider "flat" surface road. Local / highway, low speed / high speed does not matter, steering is slightly tilted to the left when the car go straight. When I drive fast on highway, without (or only slightly) hold on to the steering wheel, I could see the steering wheel *default* position is titled.

Also, I don't think I'm being too sensitive. I don't have this issue with my other SUVs or sedans. The steering level was fine initially, then titled right, and now titled left, so I felt the different there after the servicing at dealer.

Is there something wrong with my car? Anything else that I should check or the dealer may have missed?

What is your advice on proceeding with this matter?

All I really want is to get it fixed, and enjoy my car :-(

Please help!!!!

Originally Posted by russ0054

I had the same issue with my Q7. Top of steering wheel is at 11:00 when driving on perfectly level road. Dealer worked on it three times and still didn't correct the problem. Interestingly, the wheel seems to be correct (top at 12:00) for a short distance after the first drive of the day followed by a gradual creep back to 11:00. I have done the tie rod adjustment on other cars to correct the "off center" steering wheel, but am a little reluctant to do it on the Q7. The car tracks straight even after tire rotation so I know it's not the alignment. Gave up on the dealer. Seems like it is an engineering issue somehow connect to the electronic centering of the steering rack.

Originally Posted by AirForce-A8L

How many owners are going to go out and check the steering wheel "tilt" now? I suspect this post just introduced an issue to many owners... which they never knew they had because they never noticed.
Dang!