Numerous Malfuntion Messages Appearing
02-19-2018, 01:13 PM
#1
AudiWorld Senior Member
Thread Starter
Numerous Malfuntion Messages Appearing
I have the well know parking brake malfunction message, it's now joined by a drivers door malfunction message, in addition to a drivers assist malfunction during longer drives saying my hands are off the wheel.
What's the fix, software update/re-flash? Is there a TSB?
Thanks
What's the fix, software update/re-flash? Is there a TSB?
Thanks
Last edited by RJC 1; 02-19-2018 at 04:00 PM.
02-19-2018, 04:30 PM
#2
AudiWorld Member
I have the well know parking brake malfunction message, it's now joined by a drivers door malfunction message, in addition to a drivers assist malfunction during longer drives saying my hands are off the wheel.
What's the fix, software update/re-flash? Is there a TSB?
Thanks
What's the fix, software update/re-flash? Is there a TSB?
Thanks
02-19-2018, 10:47 PM
#3
AudiWorld Senior Member
Thread Starter
This stuff all started on mine after the previous software update. I've got to imagine Audi is working on a better update. Can't understand why Audi has so much trouble with these things?
What is your production date?
02-20-2018, 04:45 AM
#4
AudiWorld Member
Car was produced at the end of 2016. As for the lemon law it's been in the shop 5 weeks for this problem, an Audi regional engineer has looked at it and they don't know how to fix it. They say it's an inherent part of the system and they can get other cars to do it if they repeatedly open and close the doors. My car malfunctions 1/2 the time just in normal use. It's a feature I paid for that doesn't work and can't be repaired. Don't see any other good options.
02-20-2018, 12:19 PM
#5
AudiWorld Senior Member
Thread Starter
Car was produced at the end of 2016. As for the lemon law it's been in the shop 5 weeks for this problem, an Audi regional engineer has looked at it and they don't know how to fix it. They say it's an inherent part of the system and they can get other cars to do it if they repeatedly open and close the doors. My car malfunctions 1/2 the time just in normal use. It's a feature I paid for that doesn't work and can't be repaired. Don't see any other good options.
Last edited by RJC 1; 02-20-2018 at 12:25 PM.
02-20-2018, 12:45 PM
#6
AudiWorld Member
Wow, that's unfortunate. I will need to bring mine in for all the malfunction warnings, but I'm hesitant now after hearing your story where now your soft close doors were affected. Did they fix the other issues (driver's door and parking brake malfunction notices), and are these widespread problems, or are we part on an unlucky few? What has Audi suggested/offered since you're at the end of the road so to speak? Luv the way mine drives, but they certainly have their fair share of issues and some without resolution.
02-20-2018, 01:09 PM
#7
AudiWorld Senior Member
Thread Starter
Spoke with the service manager today. Seems they have a monthly call where service departments all over the country discuss unusual issues. He wants to try that first. I know there's a couple of other cars out there on the forum with the same issue. Then it's on to Audi in Germany I suppose. Ultimately if they can't fix it I'll ask for a lemon law replacement. I know it's a first world problem but that car was 90k and it's not acceptable. We all think it's a software problem but getting it to the right IT person is the issue.
Last edited by RJC 1; 02-20-2018 at 01:12 PM.
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02-20-2018, 01:21 PM
#8
AudiWorld Member
Thanks, and I feel your pain. Sounds like you've already qualified for the LL replacement so Audi should gladly supply you with a replacement (it's the only time they do so without a fight). Was the parking brake and door malfunction issue finally corrected, or do they persist? Sounds like once they changed the door module, the soft close was then affected/?
Last edited by Corgiman; 02-20-2018 at 01:23 PM.
02-20-2018, 01:24 PM
#9
AudiWorld Senior Member
Thread Starter
Since you've already met the LL requirements they should replace w/o a fight (they would be foolish not to)...the value of the vehicle does not matter in this equation. My wife luvs the soft close so i understand your choice. Did you have soft close issues prior to them replacing the module to correct the driver's door malfunction?
02-20-2018, 01:28 PM
#10
AudiWorld Member
Since you've already met the LL requirements they should replace w/o a fight (they would be foolish not to)...the value of the vehicle does not matter in this equation. My wife luvs the soft close so i understand your choice. Did you have soft close issues prior to them replacing the module to correct the driver's door malfunction?