Our 2017 Q7 - A Lemon - Replaced by Audi of North America
11-14-2017, 02:21 PM
#12
AudiWorld Member
Thread Starter
Glad to hear they're doing the right thing you're getting a new car!
Seems like some people think it's not because Audi cares about customers, but because they're trying to avoid a lemon lawsuit. I happen to believe it's a little bit of both. Audi of America oversees SO many vehicles, that they have pre-established limits that have to be met before just replacing someone's car. I think they believe they care about customers and their limits are probably pretty high.
Seems like some people think it's not because Audi cares about customers, but because they're trying to avoid a lemon lawsuit. I happen to believe it's a little bit of both. Audi of America oversees SO many vehicles, that they have pre-established limits that have to be met before just replacing someone's car. I think they believe they care about customers and their limits are probably pretty high.
We are driving our Lemon Q7 in the meantime.
11-15-2017, 11:58 AM
#14
AudiWorld Senior Member
11-16-2017, 10:17 AM
#15
AudiWorld Member
1. Would the lemon law result in an actual title change to "lemon" similar to a salvaged vehicle?
2. By Audi avoiding the lemon lawsuit and the vehicle not being titled a lemon, will they be able to sell the vehicle to another person without disclosing the past issues? (IF they are able to fix it of course.)
3. Are the issues documented in a carfax or anything?
11-16-2017, 10:30 AM
#16
AudiWorld Member
1. I don't know for sure.
2. Yes, Audi will have the car re-sold without disclosing the past issues.
3. Any service done at any carfax certified service department is not required by law to report any service done to any vehicle to carfax. Most of the time, the service records will be documented and can be dug up by any dealership. This is how the dealerships can low ball your trade-in.
My current Q7 has number 2 and 3.
2. Yes, Audi will have the car re-sold without disclosing the past issues.
3. Any service done at any carfax certified service department is not required by law to report any service done to any vehicle to carfax. Most of the time, the service records will be documented and can be dug up by any dealership. This is how the dealerships can low ball your trade-in.
My current Q7 has number 2 and 3.
11-16-2017, 11:40 AM
#17
Due to my non-existent knowledge of lemon laws, I have three questions.
1. Would the lemon law result in an actual title change to "lemon" similar to a salvaged vehicle?
2. By Audi avoiding the lemon lawsuit and the vehicle not being titled a lemon, will they be able to sell the vehicle to another person without disclosing the past issues? (IF they are able to fix it of course.)
3. Are the issues documented in a carfax or anything?
1. Would the lemon law result in an actual title change to "lemon" similar to a salvaged vehicle?
2. By Audi avoiding the lemon lawsuit and the vehicle not being titled a lemon, will they be able to sell the vehicle to another person without disclosing the past issues? (IF they are able to fix it of course.)
3. Are the issues documented in a carfax or anything?
Lemon laws have strict requirements and most of those cars end up in auctions or have to be listed as manufacturer buybacks. These cars have a lower value
So ALL manufacturers keep counters of how long their cars have been at the shop, and if the consumer's case is strong enough, they will offer a buy back in most cases.
11-16-2017, 11:47 AM
#18
AudiWorld Senior Member
By avoiding a lemon / branded title, it allows a manufacturer to fix, check and sell as a certified pre owned. Happens all the time! And like the previous poster said, the Carfax can be absolutely clean with such cars.
Lemon laws have strict requirements and most of those cars end up in auctions or have to be listed as manufacturer buybacks. These cars have a lower value
So ALL manufacturers keep counters of how long their cars have been at the shop, and if the consumer's case is strong enough, they will offer a buy back in most cases.
Lemon laws have strict requirements and most of those cars end up in auctions or have to be listed as manufacturer buybacks. These cars have a lower value
So ALL manufacturers keep counters of how long their cars have been at the shop, and if the consumer's case is strong enough, they will offer a buy back in most cases.
11-17-2017, 07:50 AM
#19
AudiWorld Member
You can say what you want but at the end of the day they made it right! If you step over to the Sweedspeed XC90 forum, you can see 3 people just on the first page trying to get a replacement vehicle from Volvo and to no avail. Its probably a combination of both however Audi does seem to handle these situations better than other brands imo.
11-17-2017, 09:47 AM
#20
AudiWorld Senior Member
You can say what you want but at the end of the day they made it right! If you step over to the Sweedspeed XC90 forum, you can see 3 people just on the first page trying to get a replacement vehicle from Volvo and to no avail. Its probably a combination of both however Audi does seem to handle these situations better than other brands imo.
