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Just an update: Still no car :-( They said that they are working with Audi support, also they are very busy. I have a nice A6 loaner, but this is ridiculous. This thursday, will be (2) weeks.
Just an update: Still no car :-( They said that they are working with Audi support, also they are very busy. I have a nice A6 loaner, but this is ridiculous. This thursday, will be (2) weeks.
I'm sure they are very busy, busy not fixing your car. What kind of stupid excuse is that? If it's not an oil change or overpriced brake job, then we can't do it? How long does it take to build a new car? I bet it's less time than two weeks. If they are not fixing cars and only give out loaners, maybe it's not a dealership, maybe it's a car rental. Sorry, crap like this really pisses me off. Dealers like this do a huge disservice to the brand - regardless if it's Audi or a different manufacturer.
Just an update: Still no car :-( They said that they are working with Audi support, also they are very busy. I have a nice A6 loaner, but this is ridiculous. This thursday, will be (2) weeks.
Yes, still at the dealer. He said it was like it was struck by lightning! They had to order some modules and they think they are getting close. Thursday will be (3) weeks.
It scares me to think what this would cost out of warranty.
Yes, still at the dealer. He said it was like it was struck by lightning! They had to order some modules and they think they are getting close. Thursday will be (3) weeks.
It scares me to think what this would cost out of warranty.
That is freaky. Very expensive to replace some of those computer modules.
Sorry, but that's just BS. Unless of course the dealer doesn't have the parts and the expertise to troubleshoot correctly. If the computer modules are at fault, that can be easilly determined using the scan tool, as a fault module simply will not come up. The dealer has a capability to completely overwrite (re-program) each module, so it should have been relatively easy for them to determine which module is dead, and not randomly change each one and see if it works. 3 weeks in the shop and they are guessing . Sorry, but that's just BS.
Yea, Got my Q7 back. I scanned the report. I don't have OCR on this computer, so the image is large.
Below is their findings. Rep said they get paid $2500 for the work, but if I paid out of warranty it would be more like $3,000.
Wow, trial and error. Now imagine doing it yourself. So they replaced Databus and comfort modules and had to reprogram entire vehicle. Nice. I wonder how many other vehicles were hit by lightning..... (figuratively speaking)
05-14-2019, 04:51 PM
. Sorry, but that's just BS.
