diffuser

Greetings,

The day I picked up my brand new 2017 Q7 Prestige, while the dealer detailers were prepping the car, I noticed two scratches on the back of the front passenger seat.

I did tell the salesman and he said he will have someone take care of it. A mobile repair guy who does a lot of work with my dealer will be coming out to my home in a few days to 'repair' it.

While I appreciate the gesture, I would have rather not picked up a brand new Q7 with the scratches.

My guess is while they were maybe loading the roof rack in the back (had the 2nd row down) someone caused the scratches.

I am willing to be the repairs won't make it look perfect...but who knows...

What would you do (WWYD) ??

D.
=(

dhc8guru

Nothing. I have had those minor damages happen while in for service. I have them fix it. Of course they look at me like I am something of **** nut job. My Q7 had 40 miles on it when I picked it up. Who drove my car around for 40 miles and why? It just rolled off the trailer that morning. My buddies Q5 that he ordered had 200 on it. I told him I would tell them it's now a used car and they needed to give him a discount.
People just don't care

Ronan Carrein

mine had dirty storage compartments