windshield problems

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Old Feb 12, 2009 | 12:53 PM
  #1  
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Default windshield problems

I am having problems with the windshield on my s4. It was replaced due to a rock crack last year. The replacement was not installed properly and caused wind noise. The compnay was very nice and changed that one. This one developed a crack from the top edge to the middle last weekend and the company was once again kind enough to look at it. They said they had problems with cracking from this particular brand and replaced it with another brand today. This one has an 1/8" gap on top. The installer claims this particular brand is very reliable however does run a little small (I am not buying shoes here). Should I be concerned about this gap? I think the answer is yes. Can someone recommend a windshield brand that is finally going to work on this car?

thanks
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Old Feb 12, 2009 | 01:32 PM
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Had great results going to Elite
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Old Feb 12, 2009 | 01:43 PM
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2nd. Many of us have had great experiences there.
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Old Feb 12, 2009 | 03:29 PM
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Elite repair....Elite replace....
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Old Feb 12, 2009 | 03:34 PM
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I only get OEM glass when I replace. Elite is the only company I use
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Old Feb 12, 2009 | 04:12 PM
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Default I had ABRA do mine and would not recommend them

I had issues with my rear view mirror under warranty and they could not get the mirror off so they had to break the glass. Don't get me wrong I was glad for a new windshield at no cost to me but they did a terrible job installing it. They stained my a pillars with god knows what(they told me water), they scratched my hood at one of the corners, and they did not put the exterior trim back on correctly. They did supply me with touch up paint and attempted to clean the a pillars. I had my tech resecure the trim in the correct place too. Even if it was free they did not due a very good job especially for being on an s4. The glass is a good quality so far. knock on wood
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Old Feb 12, 2009 | 05:38 PM
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OEM. Elite can get it for you.
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Old Feb 12, 2009 | 10:02 PM
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Default Will Elite use the Audi glass? Can they order it? My advice if you wish for a

perfect job. You better stand there and watch every move. Period. Elite may be good but if this is for a really nice car....you better take the time the first time to just stand there and watch.

These guys cut all kinds of corners when doing these jobs. 98% of the replacement (OEM) glass is made in China and every shop will tell you its OEM.

If it does not say Audi...its made in China.
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Old Feb 13, 2009 | 06:57 AM
  #9  
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Default I am using Elite. They are very courteous and willing to correct things

but I am tired of the issue. I talked to the manager, he is sending a new windshield and an experienced installer. We will see.
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Old Feb 13, 2009 | 11:40 AM
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Default Elite did have to get an OK from my insurance to get OEM glass.

Has anyone had an issue with that? I have State Farm now, but I'll bet when I had cheapass Geico they would have balked.
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