!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Follow up on DRC!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! - AudiWorld Forums

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!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Follow up on DRC!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Old 01-20-2009, 02:36 PM
  #1
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Default !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Follow up on DRC!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Last week I was contacted by a Senior V.P. from Audi of America and was informed that their R&D department has designed a new DRC system. As of this writing, I do not have any specifics on what was changed or re-designed. Additionally, I am not sure if the system is specific to the 03' RS6 or a re-design for current RS4 cars. I do know, however, that Audi plans on replacing each RS6 car with the new system. Parts are being shipped to this country and the fix will be all four shocks, both accumulators, and the central valves. Other than the 25+ individuals that I emailed directly, you are the first to be informed of this decision.

A couple things I need from you (1)the specifics of when/where your car was fixed and what parts were replaced and(2)DONT call your local Audi dealer ....they will know nothing about this. I have the direct number for the Senior V.P. and there is a meeting tomorrow afternoon on how Audi can implement the new installs. Audi is sending a tech out to each dealership to help facilitate the new installs. I guess there is new technology and the current RS6-trained service individuals are unaware of the re-design.

I know that we have all been patient with Audi to address the DRC problem. I also know that many of you hear that clunk in your car and want to know what time tomorrow Audi is coming to your office to fix your car. All I can tell you is that Audi appears to be very sincere about making your car right. This may take a few weeks but I expect to know more within a day or two. As for all those individuals who spent $$$ for an aftermarket system....that matter is also to be discussed tomorrow at their meeting. As I wrote in my initial Audiworld posting, I will do what I can to make sure everyone is whole........even if it involves a legal action.

There are many questions this posting will generate. By the end of this week, I hope to be able to answer when your car will be fixed with the NEW system, how long that system will be warrantied, whether Audi will compensate people with aftermarket systems, how many days your car will be at the dealership, and exactly what parts were re-designed. I'm sure you have many more. Again email me at [email protected] or call my office at 508-795-1800.

For those individuals who left messages for me, I will be calling all of you back tomorrow.

-rob
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Old 01-20-2009, 02:59 PM
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This is ... incredible. WTFG dude!!! You rock! Thank you., thank you..and BTW, Thank You!!
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Old 01-20-2009, 03:35 PM
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Did you get my Snail Mail I sent last week? Copies of repair bills etc....Mike
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Old 01-20-2009, 03:37 PM
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Default Re: Did you get my Snail Mail I sent last week? Copies of repair bills etc....Mike

DR....got it...thanks
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Old 01-20-2009, 04:57 PM
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Fracking awesome. Look forward to your call.
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Old 01-20-2009, 05:20 PM
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Default I have proof Audi is speaking...

<img src="http://tbn0.google.com/images?q=tbn:0aMI94kLqR_4QM::http://www.wisebread.com/files/fruganomics/wisebread_imce/Hell_freezing_over.jpg">

<img src="http://tbn2.google.com/images?q=tbn:_QtyMIzh7bDvaM:http://www.gwydian.com/demonic/art/hellfreeze.jpg">

Looking forward to the follow up and Audi's actual actions. Obviously, they have provided a lot of lip flap in the past and I'll remain skeptical until their mouth check is cashed.

Good luck and thanks for providing us with a glimmer of hope that had actually burnt out long ago.
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Old 01-20-2009, 06:00 PM
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Default Re: !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Follow up on DRC!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Are we talking only a retrofit for those with the well documented problems or a "recall" on all DRC equipped vehicles?
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Old 01-20-2009, 06:28 PM
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Default What i love is how many of us in the last few weeks just got the entire

old system replaced with old parts...raising hand...loosing 10s of thousands in the meantime. I hope new fix takes less time than what my current stay at service is taking.
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Old 01-20-2009, 06:40 PM
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What about people that have not had any DRC issues, are we getting this?
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Old 01-20-2009, 07:06 PM
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LOL
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