All about the water pump issue
#21
AudiWorld Senior Member
#22
AudiWorld Senior Member
Not sure if this is what you mean, but here's link to AoA recall and service campaign site...put in your VIN to see if your car is effected:
http://www.audiusa.com/us/brand/en/o...container=page
http://www.audiusa.com/us/brand/en/o...container=page
#23
AudiWorld Super User
Thread Starter
#24
No recalls showed when I plugged in my VIN to the decoder, even though my build date is 9/09 or before. But, I'm going to confirm that by going to the dealership in a couple weeks.
#26
Neal--- recheck VIN range please----- mine ends in 0046381, which falls in that range. I checked the AudiUSA website for campaigns for my VIN- no campaign.
Checked with my dealer, as well as two other dealers in region---nothing. do you have any other info to share? Ir, is there somewhere else they should be looking (they were looking in their Audi/VW campaing database...
thanks
Steve
edit--do you have the VIN range of the last 8 digits, not the last 6? I'm on the phone with AoA right now, and they see nothing either....(Campaign RVU 19H1...)
Checked with my dealer, as well as two other dealers in region---nothing. do you have any other info to share? Ir, is there somewhere else they should be looking (they were looking in their Audi/VW campaing database...
thanks
Steve
edit--do you have the VIN range of the last 8 digits, not the last 6? I'm on the phone with AoA right now, and they see nothing either....(Campaign RVU 19H1...)
Last edited by IAS5; 09-24-2010 at 06:41 AM.
#27
AudiWorld Super User
Thread Starter
I was looking at the Service guys screen as he was searching, I think it was exactly "19H1 / F1" there were 2 alpha after the slash but he saw it immediately - it was one of the top 3 RVU's on the screen. Barrier Service Manager said he was aware of the issue, and I think it was Keith I talked to when I went in to Barrier.
#28
thanks for the heads up. I think i have movement at my dealer---i confirmed that i have the black plastic pump---
you might want to get that pic you posted on AZ and put it here---that's what helped me confirm that i have the bad pump.....
THANKS
you might want to get that pic you posted on AZ and put it here---that's what helped me confirm that i have the bad pump.....
THANKS
#29
AudiWorld Super User
Thread Starter
OK gang here you go. The Prod date and VIN are on a label just above the side blade, at bottom the point where the the back of the driver door closes on the front of the rear door.
You can see in the top left corner under "MFD." is the month/year of production.
The Supercharger pulley is the ORANGE arrow, the Accessory belt is the BLUE arrow, and between these 2 is the tiny RED arrow pointing to the black plastic edge of the water pump housing that has orange/yellowish text on it.
Here is a pic of the GOOD pump, you can see the silver behind the pulley with the VW logo on the belt:
You can see in the top left corner under "MFD." is the month/year of production.
The Supercharger pulley is the ORANGE arrow, the Accessory belt is the BLUE arrow, and between these 2 is the tiny RED arrow pointing to the black plastic edge of the water pump housing that has orange/yellowish text on it.
Here is a pic of the GOOD pump, you can see the silver behind the pulley with the VW logo on the belt:
#30
PERFECT- thanks!
for those that are running into "speedbumps" on this issue, when you talk to your saervice manager, ask them to look up the RVU# --not just by the VIN#. For some reason, the VIN (even in the AudiUSA VIN/campaign lookup) search does not show the campaing assigned to it "yet," but when the Service manager looks up the RVU#, they can see the models, and the VIN ranges.
I confirmed that I have the black plastic pump (thanks to NWS4Guy's post of the pic----see red arrow on pic). My car was manufactured in Aug 09, and the VIN falls in that range.
My car is due for it's 5k service, so they will be addressing it then. Hope this helps also...
Steve
for those that are running into "speedbumps" on this issue, when you talk to your saervice manager, ask them to look up the RVU# --not just by the VIN#. For some reason, the VIN (even in the AudiUSA VIN/campaign lookup) search does not show the campaing assigned to it "yet," but when the Service manager looks up the RVU#, they can see the models, and the VIN ranges.
I confirmed that I have the black plastic pump (thanks to NWS4Guy's post of the pic----see red arrow on pic). My car was manufactured in Aug 09, and the VIN falls in that range.
My car is due for it's 5k service, so they will be addressing it then. Hope this helps also...
Steve