S4 / RS4 (B5 Platform) Discussion Discussion forum for the B5 Audi S4 & RS4 produced from 1998-2002

Dealer is useless, can AoA tell me anything?

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Old 09-27-1999, 07:54 AM
  #1  
steve l o
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Default Dealer is useless, can AoA tell me anything?

Talking to the dealer is getting nowhere. I ask where my car is and they say, "It's on the way..." That was 4 weeks ago. I don't think it takes that long for a transport to drive up the west coast.
If I call AoA, would they be able to tell me anything about my car if I gave them a VIN# ? I'm getting a little upset with the whole scenario at this point. I just want the car to get here so I can get rid of my old car and enjoy some spirited driving.

Frustrated in Seattle

Steve
Old 09-27-1999, 10:08 AM
  #2  
Paul Allen
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Default AoA is even worse....

Audi knows nothing. My car has been in the port for FIVE WEEKS, and Audi says, "shipping is done by an independent contractor, we have nothing to do with that..."

If I hadn't already sold my M3, I would cancel my order!
Old 09-27-1999, 11:44 AM
  #3  
Cynic
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Default being a car salesman must be great...

you never have to give a strait answer or hold up your end of any deal.
Old 09-28-1999, 02:53 AM
  #4  
Kate
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Default Ask for the printout

My car dealer gets a computer printout every Monday telling them where the cars are. At least this will tell you geographically where it is. However, once it gets to port, the contractor can take however long they want to deliver the car to the dealer. Fortunately, I have a dealer who is very proactive in getting me my vehicle. He's actually taking a car carrier down to the port personally to pick up 3 cars for his customers. I really like to see a dealer work for the customer....basically it sounds like your dealer is basically not looking out for you now that he/she's clinched the sale. That sucks!! Good Luck!
Old 09-28-1999, 07:26 AM
  #5  
Brian
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Default Re: Dealer is useless, can AoA tell me anything?

Give me your VIN and I will tell you were it is.
I Am at Laurel Audi in Illinois and would be happy to help.
Brian Stacy
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