djillusion

i have a set of 19x8.5" DCR Forged Catalunya wheels. overall they have been great, however one wheel is loosing it rivets/bolts. i have contacted DCR over a few months ago to request new rivets/bolts to replace the ones that are falling off.

i spoke to a girl named yuri, who said she would get these taken care of for me and ship them out to me. fast forward to now, i still have replacements and she is no where to be found. i called DCR every day and get nothing but her voicemail. left several messages and emails too....nothing.

its quite sad to see this type of customer service from a wheel company. this wheel cannot be driven on, since its a safety concern as the 2 piece wheel can come apart.

if anyone knows yuri or ANYONE at DCR and cant help me out in getting replacement rivets, it surely would be appreciated. im more than willing to pay anyone for their time to go to DCR and see if anyone can give you these replacement rivets to ship to me. i have no confidence that DCR is every going to follow back up with me.

i believe yuri has a white B6 A4 and not sure if she posts on QW. however if anyone knows her and can send her this frustrated link, it would be appreciated.

again, appreciate any help from anyone. here is a shot of the wheel for reference.

DCR Forged Wheels
1345 N. Red Gum St. Unit #6
Anaheim, CA 92806
Phone: 714-632-3551
www.dcrwheels.com

<a href="http://s144.photobucket.com/albums/r184/merajakhan/?action=view&current=IMG_4950.jpg" target="_blank"><img src="http://i144.photobucket.com/albums/r184/merajakhan/IMG_4950.jpg" border="0" alt="Photobucket"></a>

rktskicar

Sorry to hear that man. Don't know anbody at DCR.

Bruce