RS5 Check Engine Light
04-09-2018, 10:48 AM
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RS5 Check Engine Light
New to the forum and look forward to participating on here in the future. Just got my new 2018 RS5. Has under 700 miles. Check engine light came on this weekend and the dealership is treating it like they have no clue what is causing the problem. All they can figure out thus far is that it's not the fuel cap... Has anyone have any experience with this type of a problem and/or solution? Thanks in advance!
04-09-2018, 10:56 AM
#2
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What's the DTC for the warning light?
04-09-2018, 11:15 AM
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Well they'll have to read the codes to see what caused the light to come on. Without that it's anybody's guess. If they suspected the fuel cap than I assume the codes are indicating an issue with emissions control. Unfortunately the code won't be very specific. Could be a leak somewhere or a faulty sensor.
04-10-2018, 03:37 PM
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Well they'll have to read the codes to see what caused the light to come on. Without that it's anybody's guess. If they suspected the fuel cap than I assume the codes are indicating an issue with emissions control. Unfortunately the code won't be very specific. Could be a leak somewhere or a faulty sensor.
04-27-2018, 11:19 AM
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For those who are interested or may experience the same problem... car is back at the dealership due to the same error code. It has been in service for 5 days and they cannot figure out how to cure the fault. I get that I need to have patience with a new version of this car, but I cannot help being frustrated about not having my new car and not getting an answer on how it can be resolved. I will update the post once the issue is taken care off... hopefully soon!
04-27-2018, 03:43 PM
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I know how frustrating this can be, but give them a chance to figure it out. I am sure by now your dealer has contacted Audi's tech line and started a case on it. Tech line will work with the techs at your dealer and hopefully get to the root cause of it soon.
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04-27-2018, 03:47 PM
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For those who are interested or may experience the same problem... car is back at the dealership due to the same error code. It has been in service for 5 days and they cannot figure out how to cure the fault. I get that I need to have patience with a new version of this car, but I cannot help being frustrated about not having my new car and not getting an answer on how it can be resolved. I will update the post once the issue is taken care off... hopefully soon!
04-27-2018, 03:58 PM
#9
AudiWorld Senior Member
I was a bit coy before, assuming it was a intermittent issue due to a glitch.
Now that it appears to be on the more serious side of things, pressure them to come to a conclusion, be a thorn in their side calling and going over details of their plan at a frequent interval. But! be kind and polite and make sure that the service people know that you are not upset with them, but rather the car/Audi. Most service departments tend to lean towards an us/them mentality with audi but I cant speak to your specific service guy.
Now that it appears to be on the more serious side of things, pressure them to come to a conclusion, be a thorn in their side calling and going over details of their plan at a frequent interval. But! be kind and polite and make sure that the service people know that you are not upset with them, but rather the car/Audi. Most service departments tend to lean towards an us/them mentality with audi but I cant speak to your specific service guy.
05-01-2018, 05:22 PM
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Thanks for the encouraging comments and suggestions. So far Audi has been responsive and is working towards a solution. Unfortunately, the issue involves a software glitch which requires development of a software update to cure the problem. The glitch apparently puts the car into a diagnostic mode when the driver does a certain sequence of events (i.e. not put the car in drive within 15 seconds of starting the car from a cold start).
Development of the software update will take a few weeks. For now, I got my car back, but with the caveat that the fault will likely re-occur. Yes, it is frustrating, but I must say that Audi has been responsive and is working with me to get the matter resolved. I will keep this post updated as things continue to develop.
Development of the software update will take a few weeks. For now, I got my car back, but with the caveat that the fault will likely re-occur. Yes, it is frustrating, but I must say that Audi has been responsive and is working with me to get the matter resolved. I will keep this post updated as things continue to develop.