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Told dealer twice not to wash my car... and they washed my car.

Old 05-17-2018, 03:56 PM
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Default Told dealer twice not to wash my car... and they washed my car.

Took my car in for service yesterday. Told the service adviser and the guy prepping my car to not wash my car. They both ensured that my car wouldn't be washed. Today I went to pick up my car, asked the adviser if they washed my car, and he said no. Went home, saw a bunch of water spots on lights and grill. Pull footage off dashcam and they washed my damn car with a pressure washer. With the Xpel film I only hand wash with a sponge.

I am going to have to start putting up signs in both English and Spanish to say DO NOT WASH MY CAR. Nothing irritates me more than spending 2 hours washing/detailing your car the morning you took your car to the shop, and then come back with water spots all over your car. At least they hand washed it this time instead of running it thru the scratch machine.

I called the service director to report this and the adviser called me back asking what they could do to make up for it. I told them nothing and just please have better communication between staff and please don't wash my car next time.
Old 05-17-2018, 04:11 PM
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This is always how I took my Civic Si in.



Old 05-17-2018, 04:12 PM
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You should ask for your dirt back.
</sarcasm>
Old 05-17-2018, 04:13 PM
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Originally Posted by SYMAWD
This is always how I took my Civic Si in.



You might want to put that in Spanish too just in case. The guy washing my car was speaking Spanish inside the car.
Old 05-17-2018, 04:16 PM
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Originally Posted by Scott Chapman
You should ask for your dirt back.
</sarcasm>
I wouldn't be as pissed off if it wasn't actually dirtier after I got the car back. I washed and waxed it that same day before I took it in and it was in pristine condition. When I got the car back there were water spots everywhere. I thought maybe if my car was very clean they wouldn't touch it, but no they have to wash it anyway. SMH.
Old 05-17-2018, 04:25 PM
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Default Cry Me A River Amigo!

First World Problems. I know, I know...Geez!!
Old 05-17-2018, 04:33 PM
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I made this sign and will keep it in my glove box.
Old 05-17-2018, 05:33 PM
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Originally Posted by luder888
I made this sign and will keep it in my glove box.

Great idea....

I have the service manager write "please do not test drive" and "please do not wash" on the service invoice, highlighting both with yellow marker".
Old 05-17-2018, 06:04 PM
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The dealer washed my car when I told them not to. I called and complained and they said their detailer would fix it (the in house guy)

I was skeptical that anyone at the dealer could do anything productive with my car so I didn't bring it back there. Paint is swirled to **** and I've only ever brought it to the touchless and sealed after that.

Then I remember it's a lease and I dont really give a damn until the RS5 sportback purchase.
Old 05-18-2018, 05:05 AM
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That's so funny. I thought I was the only one crazy enough to put a sign inside the car when taking it in for service. It looks like I am in good company.

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