Photonix

Last night when I checked production status on MyAudi my reservation had disappeared. Same thing this morning. I am presented with the option to start anew with "Reserve Your E-tron." Anyone else experiencing a similar problem. I plan to call Audi later this morning but thought I would check if this is a broader problem or only an issue with my reservation.

Francis Y.

Nope, my reservation is still the same.

Larry David

Mine still looks good. You should call the e tron team and see what's up.

e-tronDriver

No issues here. That's weird.

ted99

My reservation page won't load. Car was "leaving factory" yesterday.

DMcDnald

I think the website is down. I can't get it to load. I doubt the reservation is lost.

Photonix

Talked to Audi hotline. Reservation is in tact. All attempts to get MyAudi page back to normal have been unsuccessful. Sound like it might be a problem specific to my browser/computer.

DMcDnald

Yes. I am able to log on now with my Mac, Safari and Firefox browsers.

Photonix

Still no joy on accessing my e-tron reservation. Contacted Audi support. They told me this was a known issue affecting some number of reservation holders. They are working on a fix to the myAudi website and asked me to check it again in 24-48 hours.

Photonix

I contacted the Audi e-tron support line just now. I learned that the myAudi problem appears to only affect people who have an additional Audi registered. Because I am not subscribed to any services I simply deleted my Q5 from the system. Logged out and back in twice and my e-tron reservation was restored. This may not be an option for other folks but I think it was a big clue for the support team and hopefully they will fix this soon.