AOA complaint about dealer, new dealer recommendation needed...
#1
AOA complaint about dealer, new dealer recommendation needed...
Well I finally got around to formally complaining to AOA about John Holtz Audi in Rochester. Was on the phone with the lady for about 30mins. She was nice. I don't expect much, but they were surprised at how poorly I have been treated.
In short, they didn't do everything they promised when car was delivered, I complained when they did the call back. Sales guy calls me up bitches me out, hangs up. They still havn't gotten two $5 plastic grommets in, and I have talked to numerous managers including the owner John Holtz himself. Everytime, "oh we need to find you a loaner" or "we will call you right back". Well its been about 4mos of this and I can't even get in there for my 40k. They suck. I could go on and on, but I know many of you have had similar experiences.
Anyways, my biggest reason for this post. Who should I go to?
Schmitt's Garage Inc.
Bowmansville, NY
Bill Cooke Imports
Ithaca, NY
Roger Burdick Audi
Cicero, NY
Feduke Motor Company
Binghamton, NY
Oneonta Audi
Oneonta, NY
I am willing to go 150mi from Rochester, NY, after that and it is getting a little silly.
In short, they didn't do everything they promised when car was delivered, I complained when they did the call back. Sales guy calls me up bitches me out, hangs up. They still havn't gotten two $5 plastic grommets in, and I have talked to numerous managers including the owner John Holtz himself. Everytime, "oh we need to find you a loaner" or "we will call you right back". Well its been about 4mos of this and I can't even get in there for my 40k. They suck. I could go on and on, but I know many of you have had similar experiences.
Anyways, my biggest reason for this post. Who should I go to?
Schmitt's Garage Inc.
Bowmansville, NY
Bill Cooke Imports
Ithaca, NY
Roger Burdick Audi
Cicero, NY
Feduke Motor Company
Binghamton, NY
Oneonta Audi
Oneonta, NY
I am willing to go 150mi from Rochester, NY, after that and it is getting a little silly.
#5
Make sure you post you complaints about holtz on http://1.8t.org
...and maybe find a better rated dealer there as well.<ul><li><a href="http://1.8t.org/dealers/">http://1.8t.org/dealers/</a</li></ul>
Thread
Thread Starter
Forum
Replies
Last Post
George@Revo Technik
NY / NJ / CT Discussion
0
07-28-2009 11:38 AM
George@Revo Technik
Audi R8
0
07-28-2009 11:37 AM
George@Revo Technik
S4 (B6 & B7 Platforms) Discussion
0
07-28-2009 11:36 AM
George@Revo Technik
A4 (B5 Platform) Discussion
0
07-28-2009 11:34 AM