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AOA complaint about dealer, new dealer recommendation needed...

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AOA complaint about dealer, new dealer recommendation needed...

Old 08-20-2003, 09:12 AM
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Default AOA complaint about dealer, new dealer recommendation needed...

Well I finally got around to formally complaining to AOA about John Holtz Audi in Rochester. Was on the phone with the lady for about 30mins. She was nice. I don't expect much, but they were surprised at how poorly I have been treated.

In short, they didn't do everything they promised when car was delivered, I complained when they did the call back. Sales guy calls me up bitches me out, hangs up. They still havn't gotten two $5 plastic grommets in, and I have talked to numerous managers including the owner John Holtz himself. Everytime, "oh we need to find you a loaner" or "we will call you right back". Well its been about 4mos of this and I can't even get in there for my 40k. They suck. I could go on and on, but I know many of you have had similar experiences.

Anyways, my biggest reason for this post. Who should I go to?

Schmitt's Garage Inc.
Bowmansville, NY

Bill Cooke Imports
Ithaca, NY

Roger Burdick Audi
Cicero, NY

Feduke Motor Company
Binghamton, NY

Oneonta Audi
Oneonta, NY

I am willing to go 150mi from Rochester, NY, after that and it is getting a little silly.
701 is offline  
Old 08-20-2003, 09:36 AM
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Default Personally.. I would give them 2 options... fix it immediately...

Or deal with me EVERY Saturday coming to their dealership to scare away new customers.
EasTTcoasTT is offline  
Old 08-20-2003, 10:24 AM
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CorrupTT is offline  
Old 08-20-2003, 09:13 PM
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Join Date: Apr 2003
Posts: 6,187

If you've ever gone through them.... they don't do ****. Get yourself a lawyer or a loud mouth.
EasTTcoasTT is offline  
Old 08-21-2003, 05:08 AM
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Join Date: Sep 2002
Posts: 616
Default Make sure you post you complaints about holtz on http://1.8t.org

...and maybe find a better rated dealer there as well.<ul><li><a href="http://1.8t.org/dealers/">http://1.8t.org/dealers/</a</li></ul>
morrisdl is offline  
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