HiTEC

I got this email from my dealer today when I was trying to schedule my next service appt. It has been 6months since my last service. This is my second Audi, and I've always brought my car in every 6months or 6K miles. Did Audi's service policy change?

Email - I know he emailed me in caps ;-)

I HAVE CHECKED OUR SERVICE RECORDS AND IT SHOWS THAT YOU ARE NOT YET DUE FOR ANY MAINTENANCE. THE INTERVAL FOR YOUR CAR TIME WISE IS 6 MONTHS, ONE YEAR, TWO YEARS, THREE YEARS, AND SO ON. YOUR NEXT APPOINTMENT SHOULD BE IN DECEMBER AT THE 2 YEAR MARK. WE WILL STILL NEED TO SET AN APPOINTMENT FOR THE SHIFTING PROBLEM. I AM UNABLE TO DO THAT ON A SATURDAY. I HAVE A SMALLER STAFF AND MY MORE EXPERIENCED TECHNICIANS DO NOT WORK ON SATURDAY. YOU CAN GIVE ME A CALL OR E-MAIL ME. WE CAN LOOK AT THIS AT ANY TIME NEXT WEEK.

4kq

I've never seen dealer service :O

HaTTfield

My dealer's email just bounces because their email account is full. I don't think they check it...

Boosted

The dealer where I bought my car sends me a monthly reminder to bring in my red A4and Blue S4

HiTEC

They actually have a form on their web site to setup service appt.