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Today - I fixed my dealers oil change screw up during my 15k.........

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Old 10-20-2001, 07:14 PM
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Default Today - I fixed my dealers oil change screw up during my 15k.........

Dealer really messed up my oil change at the 15k. Didn't change the filter even though it's listed as part of my 15k service in my manual as I have a 2000 and it was over 1.25 quarts low on oil! I drained it all today, emptied 4.25 quarts and put in a new filter and new oil. I had put in 1.25 quarts two days after my service, so the dealer only put in 3 quarts when they changed my oil. As you know the TT takes 4.8 quarts. To make matters worse, yesterday I drained a little over half a quart from our A4 as they overfilled it during it's 40k. This is just unacceptable. It's letter writing time to AoA.
Old 10-20-2001, 07:27 PM
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How did you go about draining 1/2 quart from the A4. I'll bet it was a pain in the rear!
Old 10-20-2001, 07:33 PM
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Default I hear you. Oil changes are typically performed by...

dealer grease monkeys and not the Audi techs. I was overfilled on my 5K, so at 10 and 15K I specified "Do Not Overfill Oil" on the service ticket. My tech looked over the grease monkey's shoulder to make sure. I also borrow a rag and check the oil level before leaving the dealership.

After that one incident, the other two visits have been spot on.
Old 10-20-2001, 08:38 PM
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Default this is the one that performed my last oil change . . .

<center><img src="http://www.greasemonkey.net/images/Seymore.gif"></center><p>
Old 10-21-2001, 05:41 AM
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How do you KNOW they didn't change the filter?
Old 10-21-2001, 06:41 AM
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Default They TOLD me they didn't and that it wasn't included in my 15k service - it was obvious when I

looked at it and it was all dirty compared to the new one in our A4 which was clean. I have also gotten in the habit of marking things discretely so I know they have been changed. Although I didn't do that to the filter, I did do that to my seat heater switches to make sure they were changed at a previous visit.
Old 10-21-2001, 06:43 AM
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Default Yeah - however - WHY should be have to check everytime? That's what bothers me the most

is that I run the risk of ruining my engine if I don't check everytime I bring my car in for service.
Old 10-21-2001, 06:45 AM
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Default Yeah it was a PITA! I had to drop the pan and then just drain a little at a time. At least the

drain plug was easily accessed and the car didn't need to be put on jack stands like my TT.
Old 10-21-2001, 06:47 AM
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Default Re: Today - I fixed my dealers oil change screw up during my 15k.........

gad, are audi dealers really this bad and, if so, an audi purchase seems very risky.
Old 10-21-2001, 07:17 AM
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Default My dealer had not filled my crankcase properly...

They said the TT was full ,when the oil level reached the *half-way* mark on the dipstick!


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