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-   -   Extended Warranty - Is it worth it? (https://www.audiworld.com/forums/audi-a5-s5-rs5-coupe-cabrio-b9-220/extended-warranty-worth-2965058/)

garberfc 01-05-2019 06:06 AM

Extended Warranty - Is it worth it?
 
When I bought the car the dealer quoted a few prices for an extended warranty. The factory warranty is 4 yr / 48,000 miles. I should mention that I plan to keep the vehicle for ~10 years, and I will probably average about 7,000 miles / year.

Here are the figures for the extended warranty:
8 yr / 80,000 miles - $3,565
10 yr / 100,000 miles - $4,920

They also offered a wheel / tire warranty. If anything happens to a tire or wheel (crack, break or even curb scuff) they will replace it.

5 yr / unlimited miles - $1,195

Any thoughts? Are any of you paying for an extended warranty? If you don't mind, how much are you paying?

Nikon1 01-05-2019 06:19 AM


Originally Posted by garberfc (Post 25257386)
When I bought the car the dealer quoted a few prices for an extended warranty. The factory warranty is 4 yr / 48,000 miles. I should mention that I plan to keep the vehicle for ~10 years, and I will probably average about 7,000 miles / year.

Here are the figures for the extended warranty:
8 yr / 80,000 miles - $3,565
10 yr / 100,000 miles - $4,920

They also offered a wheel / tire warranty. If anything happens to a tire or wheel (crack, break or even curb scuff) they will replace it.

5 yr / unlimited miles - $1,195

Any thoughts? Are any of you paying for an extended warranty? If you don't mind, how much are you paying?

I purchased a “wheel, tire & replacement remote” package for about the same price as you did.

i only went with the 5 year service warranty for whatever the Audi price is on-line.

From your post, it would seem that we are both alike as far as length of time we keep our cars (last Acura was 12.5 years) and mileage per year. Before buying any extended warranties, I want to see what experience I have as well as the rest of the Audi B9 world.

My S5 just turned 7 months old as has 3,027 miles on her. So far — no real issues or complaints.

The G Man 01-05-2019 06:24 AM

This is often refer to as the backend of the deal where the dealer can make the most money. German cars’ extended warranties are too expensive, the same terms on a Lexus or Acura would be a quarter of the price. Personally, I would self insure and put that money in the bank. Another option is to wait until your 4 year warranty is almost up, then by it. As for the wheel insurance, its a bit over priced.

MH62 01-05-2019 06:26 AM


Originally Posted by garberfc (Post 25257386)
When I bought the car the dealer quoted a few prices for an extended warranty. The factory warranty is 4 yr / 48,000 miles. I should mention that I plan to keep the vehicle for ~10 years, and I will probably average about 7,000 miles / year.

Here are the figures for the extended warranty:
8 yr / 80,000 miles - $3,565
10 yr / 100,000 miles - $4,920

They also offered a wheel / tire warranty. If anything happens to a tire or wheel (crack, break or even curb scuff) they will replace it.

5 yr / unlimited miles - $1,195

Any thoughts? Are any of you paying for an extended warranty? If you don't mind, how much are you paying?

I haven't bought anything yet but Troy at FD-Warranty provided me these quotes a few months ago for 2018 models. Both plans are good at all US Audi dealers:

Audi Pure Protection, Platinum w/ $100 deductible:
5 yr / 100K - $2865.00
6 yr / 120K - $3835.00
7 yr / 70K - $2575.00
7 yr / 100K - $3750.00
7 yr / 120K - $4070.00
8 yr / 80K - $3040.00
8 yr / 100K - $4070.00
8 yr / 120K - $4390.00
10 yr / 100K - $4145.00
10 yr / 120K - $4610.00

Fidelity Platinum w/ $100 deductible:
5 yr / 100K - $2341.00
6 yr / 120K - $3270.00
7 yr / 70K - $2227.00
7 yr / 100K - $3203.00
7 yr / 120K - $3492.00
8 yr / 80K - $2548.00
8 yr / 100K - $3477.00
8 yr / 120K - $3751.00
10 yr / 100K - $3542.00
10 yr / 120K – n/a

GraySpur837 01-05-2019 08:32 AM

I Purchased the 7 year/100,000 mile warranty
ive had the car for 6 months.
if i wanted to cancel that warranty and stick with the original 4 year/48,000 mile warranty

how would i go about that?

farmerjones 01-05-2019 09:11 AM


Originally Posted by GraySpur837 (Post 25257456)
I Purchased the 7 year/100,000 mile warranty
ive had the car for 6 months.
if i wanted to cancel that warranty and stick with the original 4 year/48,000 mile warranty

how would i go about that?

Call the extended warranty company to cancel. However, you will not get a large portions of your initial purchase back. Trust me, you are gonna be unhappy with the refunded amount they tell you.....

garberfc 01-05-2019 09:46 AM


Originally Posted by garberfc (Post 25257386)
When I bought the car the dealer quoted a few prices for an extended warranty. The factory warranty is 4 yr / 48,000 miles. I should mention that I plan to keep the vehicle for ~10 years, and I will probably average about 7,000 miles / year.

Here are the figures for the extended warranty:
8 yr / 80,000 miles - $3,565
10 yr / 100,000 miles - $4,920

They also offered a wheel / tire warranty. If anything happens to a tire or wheel (crack, break or even curb scuff) they will replace it.

5 yr / unlimited miles - $1,195

Any thoughts? Are any of you paying for an extended warranty? If you don't mind, how much are you paying?

I forgot to mention, all plans had a $0 deductible.

garberfc 01-05-2019 09:52 AM


Originally Posted by GraySpur837 (Post 25257456)
I Purchased the 7 year/100,000 mile warranty
ive had the car for 6 months.
if i wanted to cancel that warranty and stick with the original 4 year/48,000 mile warranty

how would i go about that?

I may be wrong, but doesn't the extended warranty start after the 4 year manufacturer's warranty ends? So the 7/100,000 is really 3/100,000?

SD Nardo 01-05-2019 02:34 PM

I got a 80,000k / 8 year which ever comes first with $250 deductable for about $2,000. They quoted much higher initially and I said no.

For me, it's not so much rth mechanical stuff but the electronics...I don't even want to know what it would cost if the screen on virtual cockpit went out etc...

Plan to keep car for a long time and already out 17,000 miles in year one. Also, up to now I've only had Honda / Lexus and was worried about my first German car.

[email protected] 01-05-2019 04:13 PM

Get the warranty. Peace of mind.
 

Originally Posted by garberfc (Post 25257386)
When I bought the car the dealer quoted a few prices for an extended warranty. The factory warranty is 4 yr / 48,000 miles. I should mention that I plan to keep the vehicle for ~10 years, and I will probably average about 7,000 miles / year.

Here are the figures for the extended warranty:
8 yr / 80,000 miles - $3,565
10 yr / 100,000 miles - $4,920

They also offered a wheel / tire warranty. If anything happens to a tire or wheel (crack, break or even curb scuff) they will replace it.

5 yr / unlimited miles - $1,195

Any thoughts? Are any of you paying for an extended warranty? If you don't mind, how much are you paying?

you will get a flat or bent wheel in a couple years or less. Audi is not good with auto transmissions, they ignore ZF recommendations...you shouldn’t. One major engine issue requiring removal or replacement will justify the warranty.

arrtewwx 01-05-2019 05:22 PM

The Audi factory warranty should be 4 years / 50,000 miles. You can always get an extended warranty as you get closer to the 50k mark. I purchased one from Troy, mentioned below for my Q5 At 49,925 miles. I’ve also purchased AudiCare for both my Q5 and A5 SB from him. Everything has been no tax and easy to work with. For me, the extended warranty was worth the piece of mind and helped justify saving several thousand dollars on buying another new car.

MH62 01-05-2019 05:47 PM

I just added myself a calendar reminder to revisit this topic 3 1/2 years from now.

JD15 01-05-2019 05:53 PM


Originally Posted by garberfc (Post 25257500)
I may be wrong, but doesn't the extended warranty start after the 4 year manufacturer's warranty ends? So the 7/100,000 is really 3/100,000?

Yep, but 7/100k appears to be more impressive.

garberfc 01-05-2019 05:59 PM


Originally Posted by MH62 (Post 25257669)
I just added myself a calendar reminder to revisit this topic 3 1/2 years from now.

The salesman stated that the price will be higher as time goes on. He didn't say by how much, and I'm sure it was a sales tactic...

Jerry Sweet 01-06-2019 02:13 PM


Originally Posted by garberfc (Post 25257386)
When I bought the car the dealer quoted a few prices for an extended warranty. The factory warranty is 4 yr / 48,000 miles. I should mention that I plan to keep the vehicle for ~10 years, and I will probably average about 7,000 miles / year.

Here are the figures for the extended warranty:
8 yr / 80,000 miles - $3,565
10 yr / 100,000 miles - $4,920

They also offered a wheel / tire warranty. If anything happens to a tire or wheel (crack, break or even curb scuff) they will replace it.

5 yr / unlimited miles - $1,195

Any thoughts? Are any of you paying for an extended warranty? If you don't mind, how much are you paying?

I work for a third party extended warranty company, whose name I will not mention. 😊
Here are some things to remember:
Car dealers have a well earned reputation for being opportunistic weasels. The warranty companies often get unfairly painted with the same brush. Generally, we are highly regulated and try hard not be be grouped in. The problems mostly lie with the car dealers grossly over-selling the warranties. Read your contract and know what you're buying before you agree to it. THERE IS NO SUCH THING AS A BUMPER TO BUMPER WARRANTY. Not even the manufacturers have a bumper to bumper.

​Know what you're buying and you'll be happy with your warranty.

WasSD18S5CAB 01-07-2019 06:09 AM


Originally Posted by GraySpur837 (Post 25257456)
I Purchased the 7 year/100,000 mile warranty
ive had the car for 6 months.
if i wanted to cancel that warranty and stick with the original 4 year/48,000 mile warranty

how would i go about that?

This may differ by state, but in California this is an easy process that can be done at any time - but the refund will be pro-rated if you're in the extended warranty period. I've done this multiple times in the last twenty years as I change cars quickly, but typically buy extended warranties at POS from the dealer because I repeatedly delude myself that this time "I'll be keeping this car for awhile !". Simply go back to the selling dealer; ask to speak to an A&F person and fill out the requisite paperwork. Bring your original documents with you (you'll need the title transfer at least). You'll typically receive a refund check - from the dealer's account not the manufacturer within 2-3 months - depending on the dealer.

GK12345EMAIL 01-11-2019 02:36 AM

I am taking delivery of a q8 in about 50 days

my dealer, who I have used before, only offers Fidelity

i prefer to get an Audi ext warranty for 7y/100k max coverage level (Plat?)

does se anyone have a dealer that can offer a discount

I don’t think it makes any difference, but I’m in Nor Cal

thanks

The G Man 01-11-2019 05:42 AM

[color=left=#222222]I believe Fidelity is the administrator for the Audi extended warranty. Try Troy at FD-warranty.com. he is usually a bot cheaper. [/color]

rjammo 01-11-2019 05:56 AM


Originally Posted by garberfc (Post 25257386)
When I bought the car the dealer quoted a few prices for an extended warranty. The factory warranty is 4 yr / 48,000 miles. I should mention that I plan to keep the vehicle for ~10 years, and I will probably average about 7,000 miles / year.

Here are the figures for the extended warranty:
8 yr / 80,000 miles - $3,565
10 yr / 100,000 miles - $4,920

They also offered a wheel / tire warranty. If anything happens to a tire or wheel (crack, break or even curb scuff) they will replace it.

5 yr / unlimited miles - $1,195

Any thoughts? Are any of you paying for an extended warranty? If you don't mind, how much are you paying?

I believe the warranties quoted begin after Audi's warranty expires, so in reality these are 4 year/30K and 6 year/50K warranties. As mentioned by others, read the fine print closely, especially exclusions (maintenance items are rarely covered) and deductibles.
I scuffed a rim this summer and the repair cost was $100. Unless you really hit something hard a rim won't crack or break. If it does your insurance will probably cover it as you've done much more than damage a rim (think body shop repairs).
I would self-insure - save $100 a month for the 48 months your Audi is under warranty. By then you've got $4,800 to fund any issues outside the warranty and if you don't use it you don't lose it!

GK12345EMAIL 01-11-2019 10:28 AM


Originally Posted by The G Man (Post 25260253)
[color=left=#222222]I believe Fidelity is the administrator for the Audi extended warranty. Try Troy at FD-warranty.com. he is usually a bot cheaper. [/color]

Interesting. Thank you for the info and contact

Do you know if fidelity is in any way inferior/superior to the Audi warranty, even if both are administered by Fidelity ?

The G Man 01-11-2019 10:37 AM


Originally Posted by GK12345EMAIL (Post 25260413)
Interesting. Thank you for the info and contact
Do you know if fidelity is in any way inferior/superior to the Audi warranty, even if both are administered by Fidelity ?

Here is the link; FD-Warranty

I am not sure how Fidelity is now, but about 10 years ago when I was looking for a cheap warranty, Fidelity got mixed review, Some say the claim process is slow and other complains about warranty claim denial. These are the usual complaints one find with most aftermarket warranties.

GK12345EMAIL 01-11-2019 10:41 AM

Precisely why I would prefer to pay a bit more for the Audi warranty

i had a 3rd party for my MB C300. I was told it covered. Most everything (I upgraded to the highest package including most electronics), but when it came time to file a claim, I was told that the warranty claim covers only specific part numbers

of course my sales man and the finance guy who sold me the warranty never replied back to my complaint. How convenient


belzebutt 01-11-2019 10:57 AM

I was wondering the same thing as I'm planning on purchasing one. This article is pretty much how it's always been I think:
https://www.consumerreports.org/exte...ensive-gamble/

You get piece of mind with a warranty, on the other hand the price is what it is because it's rigged so the house always wins on average, and it turns out most people lose by buying the warranty. So I guess if you're a gambler go with the warranty, if not you save the money just in case. Which is kind of the opposite of how you'd think a gambler would think. :)

MRA5SB 01-11-2019 11:39 AM


Originally Posted by GK12345EMAIL (Post 25260423)
Precisely why I would prefer to pay a bit more for the Audi warranty

Fidelity IS the administrator for the official Audi extended warranties. This was something new for me, my previous experience with other makes was that they administer their own extended warranties. What Troy sells over at FD-Warranty is the same you get when you walk in to the dealership. There is no Audi extended warranty that doesn't involve Fidelity as far as I know.

Nikon1 01-11-2019 01:49 PM


Originally Posted by MRA5SB (Post 25260458)
Fidelity IS the administrator for the official Audi extended warranties. This was something new for me, my previous experience with other makes was that they administer their own extended warranties. What Troy sells over at FD-Warranty is the same you get when you walk in to the dealership. There is no Audi extended warranty that doesn't involve Fidelity as far as I know.

Good to know — I was concerned about buying a 3rd party extended warranty that was not an “official Audi backed” policy.

This is a really great thread — My thanks to all the contributors!

— John

GK12345EMAIL 01-11-2019 02:55 PM


Originally Posted by MRA5SB (Post 25260458)
Fidelity IS the administrator for the official Audi extended warranties. This was something new for me, my previous experience with other makes was that they administer their own extended warranties. What Troy sells over at FD-Warranty is the same you get when you walk in to the dealership. There is no Audi extended warranty that doesn't involve Fidelity as far as I know.

Thank you so much for this info

Audiworld and its members are truly a valuable resource

arrtewwx 01-11-2019 02:57 PM

+1 on FD-warranty / Troy. Great experiences with him and very easy to work with. Don’t forget you can also buy Audi Care from him and other service packages.

The G Man 01-12-2019 02:14 AM

Even though the Audi warranty is administrated by Fidelity, a Fidelity warranty is not the same as an Audi warranty, they have different terms and conditions.

arrtewwx 01-12-2019 05:25 AM


Originally Posted by The G Man (Post 25260685)
Even though the Audi warranty is administrated by Fidelity, a Fidelity warranty is not the same as an Audi warranty, they have different terms and conditions.

FWIW, when I purchased my FD warranty, Troy told me it was the same warranty, just not branded Audi.

JD15 01-12-2019 05:29 AM


Originally Posted by The G Man (Post 25260685)
Even though the Audi warranty is administrated by Fidelity, a Fidelity warranty is not the same as an Audi warranty, they have different terms and conditions.

Yes, and I think that means there is no "true" extended Audi factory warranty.

mpatel1080 01-12-2019 10:06 AM


Originally Posted by arrtewwx (Post 25260732)

FWIW, when I purchased my FD warranty, Troy told me it was the same warranty, just not branded Audi.

Audi warranty used to be administered by fidelity, it is now administered by someone else. I had no issues with Fidelity paying for repairs with my previous Audi. The benefit of the Fidelity warranty is that you can purchase with up to 10K miles on the odometer, and the term is from when you buy the warranty, not when you bought the car. So for example if you bought your car Jan 1, 2018 and you now have 9999 miles and you buy a 7 year/100K miles you would have coverage until Jan 12. 2026 and 109999 miles. Anyone who wants an extended warranty should call Troy at FD warranty, his prices are great and he will explain the differences (he sells both Audi and Fidelity)

arrtewwx 01-12-2019 10:13 AM


Originally Posted by mpatel1080 (Post 25260861)
Audi warranty used to be administered by fidelity, it is now administered by someone else. I had no issues with Fidelity paying for repairs with my previous Audi. The benefit of the Fidelity warranty is that you can purchase with up to 10K miles on the odometer, and the term is from when you buy the warranty, not when you bought the car. So for example if you bought your car Jan 1, 2018 and you now have 9999 miles and you buy a 7 year/100K miles you would have coverage until Jan 12. 2026 and 109999 miles. Anyone who wants an extended warranty should call Troy at FD warranty, his prices are great and he will explain the differences (he sells both Audi and Fidelity)

I bought mine at 49,925 miles (right before the factory warranty was set to expire via miles) so I could only get the Fidelity branded version- if you meant you can get the Audi branded version (prior to their switching providers) if you are below 10k miles.

mpatel1080 01-12-2019 10:21 AM


Originally Posted by arrtewwx (Post 25260867)

I bought mine at 49,925 miles (right before the factory warranty was set to expire via miles) so I could only get the Fidelity branded version- if you meant you can get the Audi branded version (prior to their switching providers) if you are below 10k miles.

According to what Troy told me a few weeks ago the Audi warranty is now administered by sure guard or safe guard or something like that. Fidelity is still available, but not Audi branded. The term for the Audi branded one now starts with the original purchase date of the vehicle and 0 on the odometer. You may have less denials with an Audi branded warranty because while it is administered by a third party the obligor (party that actually pays claims) is still VW/Audi or some entity owned by it.

The G Man 01-12-2019 10:25 AM

As far as I know, fd-direct’s audi extended warranty is an aftermarket warranty, not the same as what the dealer sells. I do believe fd-direct’s lexus and toyota warranty are from the factory. Keep in mind all aftermarket warranty require an approval before the dealer can work on it.

MRA5SB 01-12-2019 10:27 AM

Yeah I think Audi changed administrators recently - but the point still remains that the official Audi extended warranty still involves a third party. I may have been mistaken in my earlier post about which one is the current third party.

mpatel1080 01-12-2019 10:32 AM


Originally Posted by The G Man (Post 25260872)
As far as I know, fd-direct’s audi extended warranty is an aftermarket warranty, not the same as what the dealer sells. I do believe fd-direct’s lexus and toyota warranty are from the factory. Keep in mind all aftermarket warranty require an approval before the dealer can work on it.

FD Warranty sells both the Audi branded and Fidelity. Email them for quotes, they respond very quickly,



Originally Posted by MRA5SB (Post 25260874)
Yeah I think Audi changed administrators recently - but the point still remains that the official Audi extended warranty still involves a third party. I may have been mistaken in my earlier post about which one is the current third party.

A third party is the administrator of the policy, but VW/Audi pays the claims. It is possible you have more pull with VW/Audi when it comes to questionable claims denials. If your car is tuned, aftermarket warranty may be better because they do not have the ability to check for tunes that VW/Audi could in the case of a very expensive engine or transmission repair.


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