Jimax |
12-22-2008 06:20 AM |
Credit Card Dispute Complete
I ordered a direct fit cat for my A4 from <a href="http://www.car-stuff.com/">these idiots</a> last Tuesday. I was supposed to receive a shipping tracking number by Friday. I received nothing.
I called on Friday, and was told to wait 24-48 hours before they could provide one. I called again on Saturday and was told to wait another 24-48 hours before they could provide a tracking number. I called again today and was told to wait another 24-48 hours before they can provide a shipping tracking number. I am trying to get this part before my roadtrip to Canada next week. I simply don't have 24-48 hours every 24-48 hours.
I told them to cancel the order. I was told that they would get back to me within 24-48 hours to confirm IF they could cancel the order or not. At that point, I used my standard line of "you have two choices, you can either cancel the order on your end or I can call and dispute my credit card on my end, what's your pleasure?" The rep again stated that they needed 24-48 hours to confirm IF the order could be canceled. I told her that I would dispute the charge on my end and to have a nice day.
Called Citi, disputed charge, done.
I'm going round and round trying to not pay Audi's $800 price on the passenger side cat and I fear that I may end up having to do that because of these fly-by-night vendors.
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