AudiWorld Forums

AudiWorld Forums (https://www.audiworld.com/forums/)
-   A4 (B9 Platform) Discussion (https://www.audiworld.com/forums/a4-b9-platform-discussion-212/)
-   -   MMI OTA Maps Update (https://www.audiworld.com/forums/a4-b9-platform-discussion-212/mmi-ota-maps-update-2975284/)

antsh 08-23-2019 02:43 PM

Yup, can confirm it works for me as well now in CA.

fxchou123 08-25-2019 07:06 PM

I can only download, however the installation stuck at 89% (California).

BoxerBoi76 08-26-2019 02:34 AM


Originally Posted by fxchou123 (Post 25359286)
I can only download, however the installation stuck at 89% (California).

The case is still open so they’re not completely done yet. You can call Audi Connect support at 1-877-505-2834, select option two and then tell them you’re having issues downloading maps OTA from your car.

BoxerBoi76 08-30-2019 12:30 PM


Originally Posted by BoxerBoi76 (Post 25359349)
The case is still open so they’re not completely done yet. You can call Audi Connect support at 1-877-505-2834, select option two and then tell them you’re having issues downloading maps OTA from your car.

Folks, just wrapped up a call with Audi Connect support - they reported that Audi AG (in Germany) has resolved all known issues with OTA Map Updates via the in car MMI. They're closing these cases out for those of you that opened them - they also extended my Audi Connect trial an additional two months (I've had my case open for almost two months now) in consideration of these issues - I asked if they would do this in light of the time I've had to deal with the back and forth with them so you may have to ask too.

Eric Trammel 05-28-2020 11:17 AM


Originally Posted by fxchou123 (Post 25338756)
Online update stuck at 40%, myAudi website only allows me to download version 2019 instead of 2019/2020.

Where do you see the download option on the myAudi website? This is what I see.

How do I update OTA? When I go to the update page on the MMI, all of the options are greyed out.

https://cimg4.ibsrv.net/gimg/www.aud...482ae36ecf.png


DeXel 05-28-2020 01:13 PM

They recently changed Audi Connect website. I guess you cannot use it on your computer anymore. Only smartphone access. Wouldn't be a problem except this maps update. The system inside of the car doesn't allow full update for all regions...

BoxerBoi76 06-02-2020 08:20 AM

Correct, I just spoke to Audi Connect support and they are in fact saying you must update OTA. They acknowledge it could take me months to download the entire North American map update (since we're limited to three downloads per session and my Audit AT&T LTE is throttled to 512kb).


All times are GMT -8. The time now is 12:37 PM.


© 2024 MH Sub I, LLC dba Internet Brands