Audi connect error on registering key user
Thread Starter
AudiWorld Junior Member
Joined: Jun 2019
Posts: 25
Likes: 0
Audi connect error on registering key user
We tried to complete Audi connect registration at delivery but it gave an error message.
they told me it should be Ok in a few hours...
now few days after and no luck getting a key user registered in the car , when i entered my Audi account infos , it logs on and when i entered the 10 Lettes code it gives error message:
setting key user has failed
connection error occurred, try again later
went back to the dealership, tried resetting to factory settings...... no work
anyone had any issue like that
Thanks
they told me it should be Ok in a few hours...
now few days after and no luck getting a key user registered in the car , when i entered my Audi account infos , it logs on and when i entered the 10 Lettes code it gives error message:
setting key user has failed
connection error occurred, try again later
went back to the dealership, tried resetting to factory settings...... no work
anyone had any issue like that
Thanks
AudiWorld Member
Joined: May 2019
Posts: 128
Likes: 44
From: Denver West
We tried to complete Audi connect registration at delivery but it gave an error message.
they told me it should be Ok in a few hours...
now few days after and no luck getting a key user registered in the car , when i entered my Audi account infos , it logs on and when i entered the 10 Lettes code it gives error message:
setting key user has failed
connection error occurred, try again later
went back to the dealership, tried resetting to factory settings...... no work
anyone had any issue like that
Thanks
they told me it should be Ok in a few hours...
now few days after and no luck getting a key user registered in the car , when i entered my Audi account infos , it logs on and when i entered the 10 Lettes code it gives error message:
setting key user has failed
connection error occurred, try again later
went back to the dealership, tried resetting to factory settings...... no work
anyone had any issue like that
Thanks
Club AutoUnion
Joined: Dec 2002
Posts: 791
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From: Boston Area
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Thread Starter
AudiWorld Junior Member
Joined: Jun 2019
Posts: 25
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AudiWorld Member
Joined: Jan 2013
Posts: 183
Likes: 20
I'm had this very issue today at my dealership. My rep confirmed the contract on his end, I confirmed my Audi Connect account, entered my credentials in the car but it fails to register the key user, similar to the OP. Do I have to wait a few days? He suggested trying again over the next few days but wondering if there's anything else I can try?