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Hard-reset MMI?

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Old Nov 22, 2019 | 12:29 AM
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Default Hard-reset MMI?

Good day - I _just_ bought a brand new A4 40-TDI Quattro Avant with virtual cockpit + MMI. Everything has been working well for 400 kilometers. This morning, the MMI did reset itself 8 times over the course of one hour. It worked for 6 or 7 minutes, shut itself down, came back after 1 minute. It eventually failed to come back online, then virtual cockpit started to warn me about other systems failing (traffic sign recognition for instance). Before I take it back to the dealership, I'd like to give it a hard reset. Would anybody know how to perform that? Do I just disconnect the battery for 10 minutes? Thanks!


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Old Nov 22, 2019 | 01:35 AM
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I would not disconnect the battery, I would be ringing the dealership or refuse to drive and call out their assistance...
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Old Jan 20, 2022 | 08:26 AM
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Ciao!
come hai risolto poi? ho lo stesso problema su q5 2021
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Old Mar 4, 2022 | 03:08 AM
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Default AUDI q5 2021 MMI Reset

Originally Posted by selosci
Ciao!
come hai risolto poi? ho lo stesso problema su q5 2021

Ho lo stesso problema sulla mia AUDI q5 del 2021, qualcuno mi pụ dire quali sono i bottoni per l'hard reset dell'MMI? grazie
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Old Mar 4, 2022 | 04:03 AM
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Have you tried initiating a reset of the MMI yourself by pressing down on the volume button on the center console and holding it down until you see the "Initializing" message?
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Old Mar 4, 2022 | 04:54 AM
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Originally Posted by RickNY
Have you tried initiating a reset of the MMI yourself by pressing down on the volume button on the center console and holding it down until you see the "Initializing" message?
Thank you very much for your prompt reply.
is this the volume button?



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Old Mar 4, 2022 | 04:59 AM
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Originally Posted by Audi q5 2021 MMI Reset
Thank you very much for your prompt reply.
is this the volume button?
Not that one, no.



Last edited by RickNY; Mar 5, 2022 at 02:12 PM.
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Old Mar 4, 2022 | 05:26 AM
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If you're troubleshooting a Q5, you will likely get more help on the Q5 forum.
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Old Mar 4, 2022 | 09:01 AM
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Many thanks!!!!!!! Great



Originally Posted by RickNY
Not that one, no.
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Old Mar 4, 2022 | 09:26 AM
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Try to hold the volume **** down at LEAST a full 10 second.

the MMI screen goes dark after holding a few seconds, but there is another “harder” re boot triggered by holding the button longer in many versions of Audi.

per nostra amici Italiani: spinga 10 secondi MININALI

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