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A few days ago took in my car for its first service and once at it had a software update (Service campaign: 93N1 - S-Software update for remaining range display)
Knowing my luck that same evening I got "Electrical System: Fault. Safely stop vehicle" error.(see attached photo)
The next morning I could not drive the car got it towed and its now at the Audi workshop being checked.
Has anyone else got the same error? and if yes what was it all about?
3.5 days later and believe it or not still waiting for a answer. Apparently they in communication with Audi Germany. Don't know why it take so long! it's not like it happened for the first time. Unbelievable so pissed off.
3.5 days later and believe it or not still waiting for a answer. Apparently they in communication with Audi Germany. Don't know why it take so long! it's not like it happened for the first time. Unbelievable so pissed off.
I have never owned a BMW and with my VW ownership, I do not really remember this, and I have owned several ICE Audi's, however, I certainly do not recall this and they were pre MMI. But one of the very strange servicing points of the etron is the call back to Germany aspect of the car. Service cannot do anything to the car without a verification of the car's current status by the master German server. You spend a lot of time waiting for this communication to happen at old dial up speeds it appears. I have been several times when there was too much latency or the German server simply was not responding. Then the local service submits a tech ticket and you wait.
We have spoken about this in other topics, but Audi NA would be well served to have a mirror server in Herndon VA. If a simple software update could take thirty minutes instead of one day, that would make everybody in the cycle happier.
My 93M3 update required two visits as the first day long visit there was too much latency and my MMI kept disconnecting.
The second visit weeks later was fine and the software update took about a half an hour after the handshake succeeded.
This is almost a year old thread, but I just had the exact same error message (Electrical System Fault) on Thursday.
The car was drivable. The recovery track came, the driver drove the car up to the truck and it went away to the dealer. Friday evening came and the dealer phoned me saying the Switching unit for high-voltage battery (SX6) is faulty. They will order a new one on Monday morning, hopefully it will be here in day or two, as I am in Hungary, very close to the mothership. As this (SX6) is part of the HV battery, which is guaranteed for 8 year (till 3.5 years to run), this will be done under guarantee, free of charge.
@orbit0353 I was too optimistic, it took 3 weeks for the mothership to deliver this part. It just blows my mind, that this part was not in stock in Germany.
Hi I've had the what appears to be the same fault.Yet my car is still driving but occasionally displays the warning. I took it into my local Audi dealership who informed me that the high power switch to the batter was faulty. However they said its not covered under the warranty, which they say is 60,000 miles or 3 yrs. ! my car is under 3 yrs but has done 90,000 miles.
I'm contesting their point but interested to hear how some people have had it accepted as being part of the battery warranty which is 8 yrs,
If anyone has any info or guidance on how to proceed it would be much appreciated.
Regards
Tezza
Originally Posted by anemeth
This is almost a year old thread, but I just had the exact same error message (Electrical System Fault) on Thursday.
The car was drivable. The recovery track came, the driver drove the car up to the truck and it went away to the dealer. Friday evening came and the dealer phoned me saying the Switching unit for high-voltage battery (SX6) is faulty. They will order a new one on Monday morning, hopefully it will be here in day or two, as I am in Hungary, very close to the mothership. As this (SX6) is part of the HV battery, which is guaranteed for 8 year (till 3.5 years to run), this will be done under guarantee, free of charge.
Hi I've had the what appears to be the same fault.Yet my car is still driving but occasionally displays the warning. I took it into my local Audi dealership who informed me that the high power switch to the batter was faulty. However they said its not covered under the warranty, which they say is 60,000 miles or 3 yrs. ! my car is under 3 yrs but has done 90,000 miles.
I'm contesting their point but interested to hear how some people have had it accepted as being part of the battery warranty which is 8 yrs,
If anyone has any info or guidance on how to proceed it would be much appreciated.
Regards
Tezza
Your dealer is wrong. This is part of the battery. According to the official Audi spare part database (called ETKA), this unit is called "Control unit for battery junction box". This sits on the top of the HV battery, and the part name includes "battery". Also if they look at the spare part database, the HV battery is in chapter 915-510, there is the drawing of the battery, which clearly shows this unit in this drawing.
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Electrical System: Fault. Safely stop vehicle
