A4 (B5 Platform) Discussion Discussion forum for the B5 Audi A4 produced from 1995-2001 B5 FAQ

never get reply from GIAC!

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Old Aug 22, 2001 | 11:24 AM
  #1  
CR110's Avatar
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Default never get reply from GIAC!

Sent number of messages to GIAC regarding chip upgrade, but never get reply from them! Why? Is their mail server got problem?
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Old Aug 22, 2001 | 11:26 AM
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You have to email their distributors.
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Old Aug 22, 2001 | 11:26 AM
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Simple: Call APR, you always get a response from APR
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Old Aug 22, 2001 | 11:28 AM
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Default Yeah, I think their mail server has had a problem for the last year or so...

Try contacting one of their vendors. There's a list of vendors on their site.
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Old Aug 22, 2001 | 11:29 AM
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coz I'm oversea buyer, their distributors tell me to call GIAC directly. But no answer!
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Old Aug 22, 2001 | 11:29 AM
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Default You should get a response directly from Garret, you'll just have to wait...

possibly 2 weeks...If you have a problem or an urgent question you're better off emailing/calling a distributor such as AWE or DSR.
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Old Aug 22, 2001 | 11:32 AM
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Default now there's a fire hazard.

you realize you're holding a match...by a tinderbox...thats full of powderkegs.
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Old Aug 22, 2001 | 12:00 PM
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I got a reply that they were forwarding my Q to the "technical" dept. Haven't heard back yet.
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Old Aug 22, 2001 | 12:33 PM
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CC:giac@yahoo.com, giacusa@yahoo.com, todd@evoms.com
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Old Aug 22, 2001 | 03:08 PM
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Default GIAC has been having server problems....

getting a response will take a while due to internet server problems. If you are concerned about chip upgrades try calling his local dealers. They know alot about G's chip and can help you out with what ever upgrade you might want.

if you have a technical question try the dealers also and fwd the message to GIAC. he does reply to E-mails it just takes a while.


Juan M.
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