SPOILERS
Meanwhile I am out over a grand and I am going on vacation next week for 18 days to Russia and I would like to have it before I leave! Any idea if this is normal for LLTek? I wish I had been informed that it wasn't going to be delivered within the 10 day timeframe I was promised. I even gave them a few extra days before trying to contact them. Anyone have any ideas? Chris, how long have you been waiting for yours? I am about one day away from being highly ticked off. Every other company I've dealt with concerning my Audi (GIAC, AWE, APR, etc.) has exceeded my expectations when it comes to their level of customer service. LLTek is so far the only one that hasn't. The initial order went smoothly enough. They were quite pleasant and easy to deal with. All that goes out the window when your promised deadlines are not met and when there are now updates. Chris I hope you get yours quicker than I may get mine!
Tim
color on the day I placed my order.
I asked that they not ship it as I too was on my way out the door on vacation. On my return, I picked up the car and expected to recieve the spoiler by Wed. the 19th. When it did not arrive, I called. The people there said they
had to send one out to paint as they sold out
while waiting to ship mine.
I'm OK with that story as they claimed mine was shipping the day I called. So, if it arrives next week no harm, no foul.
However, if not! We have some serious points to cover on what some might consider questionable business practice.
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I ordered spoilers from LLtek on Feb. 2. as I recall, the gentleman I spoke with said, "these are very popular with 2.7t owners, they've been flying out the door. you should get em by the 2nd week in march." or something to that effect. he also mentioned waiting for a shipment from Europe.
they ultimately arrived the first week of march. the paint was of good quality and all the mounting goodies were supplied.
this is my first experience with lltek, and everything went well... sorry to hear about your troubles guys, hopefully you'll get them soon.
here's a link to my post regarding the spoilers...<ul><li><a href="https://www.audiworld.com/forum/m/a6/7858.phtml">https://www.audiworld.com/forum/m/a6/7858.phtml</a</li></ul>


