A6 / S6 (C5 Platform) Discussion Discussion forum for the C5 Audi A6 and S6 produced from 1998-2004

Great Clair Imports Experience

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Old Apr 28, 2001 | 08:52 PM
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Default Great Clair Imports Experience

I called Clair to order some wheel caps for New Ronal R28s. I got a newbee on the phone who couldn't find the caps even though I gave him the correct Audi part # from the Tech section. He finally told me that If the caps were not for an Audi wheel, he couldn't help me.

Obviously disappointed, I decided to give it another try. (I had a very good experience ordering my CD changer from Clair.) Sent an email to their Audi Parts email address at 11:30PM the same night. At 9:00AM the next morning, I get a call from Neil of Clair. He is very, knowledgeable, helpful, and knows exactly what I need.

He has four in stock and can ship them the same day. His price is also very good.

My email offered to call them back to place my order. I was very impressed that they picked up the phone call.

Clair represents the state of the art in e-commerce. You may want to ask for Neil if you need help finding special items.
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