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Clair Audi...very upset with service/no service...people on this forum seemed to have good things to

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Old Apr 23, 2006 | 03:30 PM
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Chipped2.7Tip's Avatar
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Default Clair Audi...very upset with service/no service...people on this forum seemed to have good things to

say about clair audi but i just brought my car in to do some recalls and have it checked out for some noise and oil leak. I brought my car in at 8am on a saturday morning (missed some good make up sleep from the week) to assure that the car would be ready to be picked up at the end of the day according to the service tech....well, they had my car from 8am to 4:30pm and they had not touched my car...service tech said he had no excuses, etc.

my complaint is why commit to an appointment if you know your going to be short staffed...or at least call the customer to maybe reschedule due to being short staffed.

so...i'm not very happy with this and just had to say something...i heard bad things about brookline audi from this forum. any other recommendations...for dealers?
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Old Apr 23, 2006 | 03:48 PM
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Default Don't go to a dealer for service

Try some of the local independents that people rave about:

Shine Racing in Walpole
Brian's Garage in Needham
Central Street Garage in Natick

Check for others on the New England forum.

You'll pay a lower labor rate, less expensive parts, personal service, and maybe even be allowed into the garage to see the work being done.
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Old Apr 23, 2006 | 03:49 PM
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Default thanks, i'll check it out...is it central service garage 3 middlesex ave?...did a search and only

central street garage showed up in foxboro?
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Old Apr 23, 2006 | 03:58 PM
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Default Central Street Garage is at 3 Middlesex Ave in Natick.

It's across the street for the commuter rail station in Natick Center.

Click the link to see it (use the bird's eye view)<ul><li><a href="http://local.live.com/?v=2&amp;sp=adr.3%20Middlesex%20Ave%2C%20Natick%2C %20MA%2001760">Central Street Garage</a></li></ul>
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Old Apr 23, 2006 | 05:46 PM
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Default

Hows the ride &amp; handling with the Bilsteins and Eibachs?
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Old Apr 23, 2006 | 06:23 PM
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Default Handling is great, ride is firm

It definitely doesn't float over anything and at times feels a bit too firm.

When one wheel hits a bump, it's perfect; handle the bump and move on. When two wheels on opposite sides hit a bump, it's real firm and the feeling is that you bounce a bit out of your seat.

Handling is GREAT, though. Sharp corners, hide speed corners, it just digs and goes.
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Old Apr 23, 2006 | 07:45 PM
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Default

I've had a couple of good experiences there... brakes and a 60k service. Reasonable and friendly.
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Old Apr 24, 2006 | 05:37 AM
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And....they stole your center caps!
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Old Apr 24, 2006 | 05:45 AM
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Default watch out, the dealers troll the forums and will call you out!....get your sixguns ready.

<center><img src="http://www.cardsquad.com/images/2005/09/yosemite-sam2.gif"></center><p>
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Old Apr 24, 2006 | 06:02 AM
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Default I would LOVE a better dealer representation on here

I think it'd be a losing proposition for them, but it might give them a better shot at building a loyal customer base.
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