OT : "Customer Service" redefined....

Reply Subscribe

Thread Tools

Search this Thread

Jun 22, 2001 | 02:03 PM

Bahookie

Thread Starter

AudiWorld Super User

Joined: Jul 2000

Posts: 2,898

Likes: 0

OT : "Customer Service" redefined....

OK, before asking this forum, I RTFM, and then sent my question to Canon. Response below....note my specific reference to point of purchase, and the reply:-) Camera is the S100 Powershot. When in doubt, ask the Audi TT Forum !!
Any help appreciated....

*********** Your inquiry as follows: ******
*****
Hello, Can you please tell me if the supplied video cable (camera was purchased in the US) will permit the display of images on PAL TV sets in Europe? Or do I need a PAL-specific cable? Thank you,
*********** Canon response as follows: *****
******
Dear Mr. Xxxx,

Thank you for your inquiry.

I can understand your concern with the quest for this information. I don't have any information concerning this issue. The cameras that are sold overseas have different features as well as different accessories that come with them.

Thank you for your interest in Canon. We look forward to assisting you in the future.

Best Regards,
Canon eCare

Jun 22, 2001 | 02:10 PM

Skydive69

Junior Member

Joined: Apr 2001

Posts: 981

Likes: 0

I had the same experience with Canon with an SLR camera some years ago - they were zero assitance in

answering my question, and mine was a domestic model.

Jun 22, 2001 | 02:31 PM

OTOF

Elder Member

Joined: Mar 2000

Posts: 29,302

Likes: 1

This makes me nuts. These are hypothetical questions

I ask people when interviewing to find out what type of responsiveness quotient they have. You'd think most would punt, but most just say "I dunno"

How about, I don't know, but may I take your number, find out the information and call you back.

Stuff like this makes me crazy when I receive it....okay, calm down Den.