Problems with AoA Please Advise...
Thread Starter
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Joined: Jan 2001
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Problems with AoA Please Advise...
Hello,
I have a 2002 225 Quattro Coupe with 56,000 miles. Just last week that clutch slave cylinder went bad and left me stranded, when I get it to the "stealership" the next day they inform me that I'm about to lose $1700. I called AoA and they offer to pay 1/2 of parts, or about $60. I think that this is totally crap; I mean that I am paying $40,000 for a car and 6,000 miles out of warranty, and I have to pay almost two grand to get it repaired. So far, since I have had the vehicle I've had a few other major problems 2 instrument clusters and a new rear-end and that is not counting any other small stuff, i.e., CD changer and various squeaks and rattles. Am I out of line by thinking that I should expect a better product than this?? If anyone has had any luck in dealing with AoA please let me know what you did? If not, I'm up for any suggestions.
Thanks a bunch,
Garrett
I have a 2002 225 Quattro Coupe with 56,000 miles. Just last week that clutch slave cylinder went bad and left me stranded, when I get it to the "stealership" the next day they inform me that I'm about to lose $1700. I called AoA and they offer to pay 1/2 of parts, or about $60. I think that this is totally crap; I mean that I am paying $40,000 for a car and 6,000 miles out of warranty, and I have to pay almost two grand to get it repaired. So far, since I have had the vehicle I've had a few other major problems 2 instrument clusters and a new rear-end and that is not counting any other small stuff, i.e., CD changer and various squeaks and rattles. Am I out of line by thinking that I should expect a better product than this?? If anyone has had any luck in dealing with AoA please let me know what you did? If not, I'm up for any suggestions.
Thanks a bunch,
Garrett
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Joined: Mar 2000
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From: Huntington Beach, CA
That sucks man.
Unfortunately there's not much you can do. Now that the warranty is over, AOA really isn't obligated to help you out. Audis just don't have bulletproof reliability. The slave cylinder in our '01 TT 225 went bad at 38000 miles.
Thread Starter
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Yeah, but I can buy any American car and get a 70,000 mile powertrain warranty. Also, I could have
bought 2 Neons for the price of the TT, not that a Neon compares in any way, just some food for thought.
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Re: Problems with AoA Please Advise...
My car has had a total of four clutch cylinders replaced. But I'm still under warranty (and have Audi Assured as well). Anyway... I had the most success with repairs and follow-ups after I wrote a letter to the VP of Audi. I would try doing that. Calling the 1-800 number really gets you nowhere. Also, make sure they check your master cylinder. My slave cylinder was replaced recently, and they replaced the master as well because a faulty slave cylinder can damage the master cylinder. I know you don't want to pay even more, but that's what the Audi techs concluded. I'm assuming replacing both at the same time is cheaper than replacing them separately (time wise).
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So I answered my own question (sigh!)
from the Bentley
==============================================
Slave cylinder (release bearing with hydraulic actuation), removing and installing
Note:
The slave cylinder and the release bearing are a single unit and can only be replaced together.
Removing:
Remove transmission to work on the slave cylinder Page34-24 .
<snip>
===============================================
Wow, that blows.
==============================================
Slave cylinder (release bearing with hydraulic actuation), removing and installing
Note:
The slave cylinder and the release bearing are a single unit and can only be replaced together.
Removing:
Remove transmission to work on the slave cylinder Page34-24 .
<snip>
===============================================
Wow, that blows.