TT (Mk1) Discussion Discussion forum for the Mk1 Audi TT Coupe & Roadster produced from 2000-2006

1source auto warranty out of business?

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Old Dec 6, 2005 | 10:18 AM
  #1  
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Default 1source auto warranty out of business?

Just an FYI for anyone who has 1source or is looking to purchase extended warranty... my husband posted the below on VW Vortex...

We are at 49985 and it's due to snow here tomorrow. We haven't driven the Toureg for a while but given the weather I started shopping seriously for an extended warranty. My wife and I normally commute by motorcycles.
Online quotes showed a preference for 1sourceautowarranty. Good pricing and covers most of what I wanted.

Tried to reach them on Fri Dec 2nd. Yesterday 5th and today Dec 6th. Rolls to voicemail saying I've called outside of business hours (during mid-morning and mid-day) with no return calls at my request.

Just spoke to our second choice; WarrantyDirect -our second choice only because of their pricing relative to coverage. It was roughly similar coverage but 1source was several hundred dollars cheaper.

WarrantyDirect has been receiving calls from customers who were unable to make claims or get quotes from 1source and believe they are out of business.

Just an FYI based on my experience but I'd be very very wary of buying anything from 1source until I was positively convinced of their health.
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Old Dec 6, 2005 | 10:28 AM
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well... that was good money wasted.....
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Old Dec 6, 2005 | 10:36 AM
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Hopefully we are wrong and they are just not answering the phone?
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Old Dec 6, 2005 | 10:46 AM
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I had heard they were in trouble a few years ago... sounds like they finally folded...
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Old Dec 6, 2005 | 01:22 PM
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Default cash paid up front?

or monthly? If monthly someone might have purchased those policies...
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Old Dec 6, 2005 | 02:24 PM
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Default Call or BBB in the area that they're located

Perhaps bankruptcy court as well.
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Old Dec 6, 2005 | 03:33 PM
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Default upfront... The policy was underwritten by an insurance company, will have to dig up the paperwork..

and see who that carrier was... I would think that the underwritter would have to assume the contract if indeed the front company folded...
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Old Dec 6, 2005 | 06:25 PM
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Default Recent Chat on the Vortex Touareg Forum says.....

they will be back on 12/8 and answering the phone. Look at link below.<ul><li><a href="http://forums.vwvortex.com/zerothread?id=2331281&amp;postid=25290668#25290668 ">http://forums.vwvortex.com/zerothread?id=2331281&amp;postid=25290668#25290668 </a</li></ul>
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