When it Rains - It Pours
Thread Starter
AudiWorld Super User
Joined: Aug 2001
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When it Rains - It Pours
Clutch or somepart thereof went out last night. Had TT towed to closest dealer. While there I asked for oil service to be done. I get a call and they tell me the drain plug is stripped and I will need a new oil pan. I explain that the other Audi dealer last did the oil service. However, since it is not the same dealer doing it this time, then I will have to pay for the new oil pan.
I call the dealer that did the cross threading and they tell me if I had brought it there, they would have fixed.
Now, a call to AOA, and they say they will look into this.
This is getting expensive.
Anyone else have a similar experience?
I call the dealer that did the cross threading and they tell me if I had brought it there, they would have fixed.
Now, a call to AOA, and they say they will look into this.
This is getting expensive.
Anyone else have a similar experience?
AudiWorld Super User
Joined: Aug 2002
Posts: 6,502
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Sorry to hear this John, the other dealership needs to pay for this.
You had no choice but to bring to the nearest one.
Have they started doing the work on this?
If not I would hae the other dealership pick up from the current location.
If not, it's their responsibility to make it right.
Good luck with everything!
Have they started doing the work on this?
If not I would hae the other dealership pick up from the current location.
If not, it's their responsibility to make it right.
Good luck with everything!
AudiWorld Super User
Joined: Mar 2000
Posts: 8,091
Likes: 1
John, had the same problem with the oil drain being stripped...>>
Took it in for the 80K service. My tech told me he has seen a few that did this. He's the only person that has changed the oil. So, we decided to try a helli-coil (sp) first. Dealer paid for the coil and let me drive an new A4 while they fixed it.
I may still need a pan if this doesn't work. But so far, no drips.
I may still need a pan if this doesn't work. But so far, no drips.
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AudiWorld Super User
Joined: Jun 2001
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Ouch. A few questions...
Sorry to hear this John.
What happened to the clutch?
Which dealer did you have it towed to?
Which dealer did the oil change?
How this can happen from a dealership is beyond my understanding. How many oil changes do they do every day, yet they can still screw up something so basic as reinstalling the drain plug? Unbelievable.
What happened to the clutch?
Which dealer did you have it towed to?
Which dealer did the oil change?
How this can happen from a dealership is beyond my understanding. How many oil changes do they do every day, yet they can still screw up something so basic as reinstalling the drain plug? Unbelievable.