So I was going to be out of town on business this week, so I decided to send my cluster off to be fixed by BBA in Massachusetts. I sent it via next day DHL on Monday and they had it fixed within an hour of receiving it on Tuesday. They put it back in the mail that night (I included a return DHL sticker) and it was back in CA on Wednesday. I didn't get home until today!! I put it back in and it seems to be working fine. My fuel gauge has been reading high and now its correct.

At this point, I don't expect it to stop working properly so I would highly recommend them to anyone. Hell, they had it fixed before I even expected the package to be delivered. They charged me the standard $250 ... much better than the $700 + labor others have been quoted by the dealer.

Thanks BBA!

 

Good to hear - me thinks BBA will be getting more of our business.

 

<<bookmarking, fingers crossed>> any links to bookmark for changing it out? TIA.

 

Drop the lower dash, and there are two screws holding the cluster. It didn't seem like there were any more screws, so likely just the electrical connector in the back ,and it will come right out.

<img src="http://images12.fotki.com/v203/photos/4/435091/2374769/DSCN2174-vi.jpg"><ul><li><a href="http://public.fotki.com/mcphill/audi_stuff/interior_non-lighting/euro_dash/">http://public.fotki.com/mcphill/audi_stuff/interior_non-lighting/euro_dash/</a</li></ul>

 

You'll need the following:

* 1/4" T20 torx bit
* 1/4" bit driver (screw driver that accepts 1/4" bits)
* socket wrench
* 3" socket extension
* 1/4" socket
* needle nose pliers
* flat tip screw driver
* about 5 minutes

1) Disconnect the negative terminal on the battery. (I didn't do this, but I should have ... always good to cut the power when working on electronics.)

2) Open the driver's side door. Carefully pop off the fuse panel cover plate.

3) Using the T20 bit in the bit driver remove the screws labeled "2" on the right side of the picture.

4) Put the 1/4" socket on the extension and on the wrench. Put the T20 bit in the socket ... you now have a tool to remove the "2" screw on the botom of the picture.

<img src="http://pictureposter.audiworld.com/36092/fusepanel.jpg">

5) Put the bit back in the driver and remove screws labeled "2" on the below picture. You can see them if you stick your head way down in the foot well on the driver's side.

<img src="http://pictureposter.audiworld.com/36092/lowerdash.jpg">

6) Grab the lower dash and pull towards the driver's seat. It will take a good tug to release the lower dash. The three clips holding on the dash are labeled "4" above. The lower dash can just hang there.

7) Use the steering wheel adjuster to pull out and lower the steering wheel. This should expose two torx screws holding in the cluser (labeled "1" below). Either the person building my car or a stupid dealer tech broke a tab on my cluser so I only had one screw holding my cluster in.

<img src="http://pictureposter.audiworld.com/36092/cluster.jpg">

8) Once you remove those screws the cluster can be pulled out some. This should allow you to access three wiring harnesses. There are levers that lock the wiring harnesses in place. You can use the flat tip screw driver to release the levers. The wiring harness on the left side is attached to the back of the cluster with a plastic rivet. Use the needle nose pliers to pull the rivet pin out.

9) Your cluster is now free to be wrapped and sent to BBA!

 

well done!

 

Glad it worked for you...I would recommend them too

 

Now linked and credited in the FAQ!

 

contact information for BBA Remanufacturing in this thread?

 

<a href="http://www.bba-reman.com">www.bba-reman.com</a>

<b>US Headquarters</b>
BBA Remanufacturing Inc
6 McCabe Street
South Dartmouth, MA 02748

Toll Free: 1 (866) 573 - 2740
Local: 1 (617) 777 - 7108
email: US-Sales@BBA-reman.com

Hours of Operation: 9:00 a.m. - 5:30 p.m. Eastern Time

<b>Worldwide Headquarters</b>
BBA-reman Ltd
Unit 9 Sabre Court
Gillingham Business Park
Kent
ME8 0RW
United Kingdom

Phone: +44 (0)1634 230 055
Fax: +44 (0)1634 233 099
email: sales@BBA-reman.com

Hours of Operation: 9:00 a.m. - 5:30 p.m. GMT