The service department at Continental Audi is without peer.

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Old Apr 25, 2005 | 07:15 AM
  #1  
santorin claus's Avatar
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Default The service department at Continental Audi is without peer.

Consistently, and without fail, I get:

an appointment when I want it;
a loaner when I need it;
fast service when waiting;
detailed explanations when I'm confused;
courteous people throughout;
reasonable decisions for questionable requests;
pinpoint diagnosis and a wrench on the correct nut;
everything buttoned back up the way it came in; and, occasionally,
those luxurious paper floormats.
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Old Apr 25, 2005 | 07:28 AM
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We've been giving you floormats too? You are a special customer!
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Old Apr 25, 2005 | 07:47 AM
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Default I always get a free...

audio adjustment when I go in for service. Tim's courteous staff always adjusts my Bose factory stereo to the optimal settings for listening to Mariachi music, which is nice. I didn't realize Latin radio could enhance the ride home from Continental, but I am a better commuter when I get in touch with my Latin side. I was thinking that next time I come in, you guys could install a horn that plays La Cucaracha. I suspect this will make me a big hit with the ladies. Yeah.

You guys rule.<ul><li><a href="http://www.jcwhitney.com/autoparts/ItemBrowse/c-10101/s-10101/p-100000164938/mediaCode-ZX/appId-100000164938/Pr-p_CATENTRY_ID:100000164938">http://www.jcwhitney.com/autoparts/ItemBrowse/c-10101/s-10101/p-100000164938/mediaCode-ZX/app
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Old Apr 25, 2005 | 07:55 AM
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Default I did say "occasionally."

I think they are reserved for those days that I'm wearing shoes.
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Old Apr 25, 2005 | 08:03 AM
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As soon as I can find an "All polka, all the time" station, I'll hook you up.
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Old Apr 25, 2005 | 08:04 AM
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Speaking of which, did you find a wrench? I have a nut.
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Old Apr 25, 2005 | 08:08 AM
  #7  
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Default Is it possible you left it in the footwell before the floormat installation?

I guess I'll have to make an appointment to bring it back in.
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Old Apr 25, 2005 | 08:12 AM
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That would be cool. I love rolling out the barrel whenever possible. LOL
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Old Apr 25, 2005 | 08:27 AM
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Default I wish I could claim fame to that.

But installing floor mats is way above my capability. I leave that one to the trained specialists.
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Old Apr 25, 2005 | 08:52 AM
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Default Downright freaky, no?

Seriously, they do a great job there. All other dealerships should follow their lead.
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