seriously.... do NOT go to Riverside Audi in NJ for ANYTHING!

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Nov 21, 2006 | 02:14 PM

2000s4biturbo::Uli

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seriously.... do NOT go to Riverside Audi in NJ for ANYTHING!

first they waited 2 months to pay off her previous car

now this....<ul><li><a href="https://forums.audiworld.com/other/msgs/6288161.phtml">https://forums.audiworld.com/other/msgs/6288161.phtml</a</li></ul>

Nov 21, 2006 | 02:46 PM

5speed6 v.2

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Joined: Oct 2002

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Wow...real lousy situation...

...you got some good advice in the thread...don't let them get away with it.

Nov 21, 2006 | 02:56 PM

trailertravis13

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2nd that...they didn't do my timing belt right when I brought it there either...

I had to bring it back 2 days later to have it fixed in January 2005. I had to find my own tow truck to bring it there, luckily I hadn't used my free AAA tow yet. On top of that they wouldn't give me a loaner even though it was their screw up. They stuck me with some crappy rental like an echo or something after I dropped like $1600 there.

The only guy I met that I have liked in the times I have been there was a young guy named Joey. The service manager (Brian I think?)was gonna charge me $50 to replace the batteries in my key fobs when I asked about it during the timing belt saga. When he walked away the guy Joey told me to go to radioshack, buy the batteries for $5 and go on a site called audiworld.com (this was when I was uber-noob) and I can find out how to do it myself on there.

All in all I will never go back there unless they are giving stuff away for free. Overpriced and poor customer service in my opinion. I'll stick to an independent shop or take my chances with another dealer next time. I hear way too much bad stuff about Riverside.