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Illuminated Door Sill

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Old Feb 13, 2016 | 05:43 AM
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Default Illuminated Door Sill

I have a 2012 A7 Prestige - does anyone know if the illuminated door sill is lit by an actual bulb, LED, or is it a glow wire? Also, how do you remove the sill to inspect it. Just my driver's side is out so it's definitely not a fuse. I'm hoping it's just a bulb.

Thanks.
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Old Feb 13, 2016 | 06:14 AM
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this seems to be a common issue, mine was replaced under warranty, i dont think its just a bulb though..
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Old Feb 13, 2016 | 04:00 PM
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It's more of a EL plate. Dealer wants around $700 to replace both of my rear door sills.

edit: This ebay listing shows that the sill are held down with double sided tape. See the last picture.
2014 12 13 14 Audi S6 A6 C7 Illuminated Alloy Door Sill Scuff Trim Light Kit | eBay

Last edited by tenspeed; Feb 13, 2016 at 04:21 PM.
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Old Feb 13, 2016 | 04:32 PM
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Originally Posted by masonL
I have a 2012 A7 Prestige - does anyone know if the illuminated door sill is lit by an actual bulb, LED, or is it a glow wire? Also, how do you remove the sill to inspect it. Just my driver's side is out so it's definitely not a fuse. I'm hoping it's just a bulb.

Thanks.
Very common failure. In my A7 two of the plates were replaced under warranty, one of them twice.
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Old Feb 14, 2016 | 06:29 PM
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Thanks for the reply - do you know if the car has to be in warranty or do they cover this anyway? My 2012 has 55,000 miles.



Originally Posted by fkaufman
Very common failure. In my A7 two of the plates were replaced under warranty, one of them twice.
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Old Feb 15, 2016 | 03:34 AM
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Originally Posted by masonL
Thanks for the reply - do you know if the car has to be in warranty or do they cover this anyway? My 2012 has 55,000 miles.
For a free replacement, the car has to be in warranty, there is no recall order for this issue. However, a call to customer service at head office may give you a goodwill replacement, depending on the mood of the person you are talking to.
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Old Feb 15, 2016 | 07:50 AM
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Thanks very much - I'll give it a shot
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Old Feb 25, 2016 | 07:14 AM
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Did you get any resolution to this? 1/2 of the driver's side is illuminated, so I'm debating on what to do.
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Old Feb 25, 2016 | 08:57 AM
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Default Illuminated Door Sill

Originally Posted by 1st Time Audi
Did you get any resolution to this? 1/2 of the driver's side is illuminated, so I'm debating on what to do.
Audi told me it's not covered unless the car is in warranty and mine is not now. I'm not prepared to pay them mucho $$$ to replace it. I'll just live with the driver's side out
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Old Feb 25, 2016 | 03:42 PM
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Originally Posted by masonL
Audi told me it's not covered unless the car is in warranty and mine is not now. I'm not prepared to pay them mucho $$$ to replace it. I'll just live with the driver's side out
Did you talk to Audi head office or just the dealer?
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