A6 / S6 (C6 Platform) Discussion Discussion forum for the C6 Audi A6 produced from 2004-present and Audi S6 produced from 2007 - 2011

Got a killer deal on a 07 A6 4.2, or did I? key stuck, no start, "SAFE" message

Thread Tools
 
Search this Thread
 
Old Feb 8, 2024 | 03:33 PM
  #1  
ryruegas's Avatar
Thread Starter
AudiWorld Junior Member
 
Joined: Feb 2024
Posts: 14
Likes: 2
Default Got a killer deal on a 07 A6 4.2, or did I? key stuck, no start, "SAFE" message

Hello all,
This is my first thread. I purchased a 2007 A6 4.2 that is not running. It has 155,000 miles. It is in great shape inside and out. Cost me $1000 usd
I have done a ton of digging and have not found any solutions that work yet or enough information to find a solution.
Here is what I am currently facing, along with what I have tried so far:
1. The key is stuck in the ignition. I can turn the key just fine, but it will not release. The battery was dead when I picked up the car. I had to trailer it home. Charged the battery all night inside my house at 2 amps. holds a charge just fine.
  • There is no pin hole near the keyhole to release key
  • I have tried shifting into all positions and back to the park with no luck.
  • I have the center console area removed because i was going to see if the cable was possibly misaligned but did not want to keep removing parts to get to cable yet.
  • depressing the shift release that sits under ash tray did not help
  • battery inside if key is good.
2. car will not start, when I turn key no crank
  • dash turns on
  • "safe" is displayed in odo screen
  • esp message
  • brake not working error message
  • MMI does not power on but all other electronics seem to be working.
Im not sure if the key getting stuck and the "SAFE" message are related or which issue I need to resolve first.
I was planning on figuring out how to get key free first and then move on to the no start issue.

any advice would be great.
Reply
Old Feb 9, 2024 | 07:27 AM
  #2  
A6Gary's Avatar
AudiWorld Super User
20 Year Member
 
Joined: Jan 2003
Posts: 6,995
Likes: 204
From: Lake Tapps, WA
Default

You should scan the car to find out what DTCs are tripped to diagnose.
Reply
Old Feb 9, 2024 | 10:58 AM
  #3  
ryruegas's Avatar
Thread Starter
AudiWorld Junior Member
 
Joined: Feb 2024
Posts: 14
Likes: 2
Default

Originally Posted by A6Gary
You should scan the car to find out what DTCs are tripped to diagnose.
Just ordered the scanner from Ross-Tech. Should be here in next 2 days.
Reply
Old Feb 9, 2024 | 02:34 PM
  #4  
AudiAllTheWay's Avatar
AudiWorld Senior Member
Photoriffic
Community Builder
Loved
Community Favorite
 
Joined: Feb 2018
Posts: 1,940
Likes: 472
From: Canada
Default

Originally Posted by ryruegas
Hello all,
Im not sure if the key getting stuck and the "SAFE" message are related or which issue I need to resolve first.
I was planning on figuring out how to get key free first and then move on to the no start issue.
They might be related and see if this helps:

https://www.audiworld.com/forums/a6-...e-fix-3015595/
Reply
Old Feb 9, 2024 | 02:45 PM
  #5  
ryruegas's Avatar
Thread Starter
AudiWorld Junior Member
 
Joined: Feb 2024
Posts: 14
Likes: 2
Default

Thanks, I'll take a look.
Reply
Old Feb 16, 2024 | 05:52 AM
  #6  
sswari's Avatar
AudiWorld Senior Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Jun 2017
Posts: 706
Likes: 83
From: Albuquerque NM
Default

When you get your VCDS, The first thing to do is a full auto Scan with the freeze frame option turned on!!!, This will give you information on when the code was set. I had some from back in 08 on my car when I bought it 2 years ago. This will alsosave a log file that you can go back and refer to. Once that is done, you need to go in and manually clear the codes that it comes up with. Since the battery was dead, you will have a ton of them. Using the Clear DTS button will clear some, but not all of the codes, again, do it manually. Now that you have all the codes cleared, turn the car off, let it sit for a few minutes then scan it again. You will now have a good idea of what is really going on. Post your second scan for us to look at.
Reply
Old Feb 16, 2024 | 06:37 AM
  #7  
ryruegas's Avatar
Thread Starter
AudiWorld Junior Member
 
Joined: Feb 2024
Posts: 14
Likes: 2
Default

Originally Posted by sswari
When you get your VCDS, The first thing to do is a full auto Scan with the freeze frame option turned on!!!, This will give you information on when the code was set. I had some from back in 08 on my car when I bought it 2 years ago. This will alsosave a log file that you can go back and refer to. Once that is done, you need to go in and manually clear the codes that it comes up with. Since the battery was dead, you will have a ton of them. Using the Clear DTS button will clear some, but not all of the codes, again, do it manually. Now that you have all the codes cleared, turn the car off, let it sit for a few minutes then scan it again. You will now have a good idea of what is really going on. Post your second scan for us to look at.
Thank you for the detailed reply. Tracking number shows it will arrive today. I will definitely post the results this weekend.
Reply
Old Feb 16, 2024 | 07:07 AM
  #8  
G-Can's Avatar
AudiWorld Senior Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Sep 2019
Posts: 1,272
Likes: 261
From: Canada, Toronto
Default

Originally Posted by ryruegas
Thank you for the detailed reply. Tracking number shows it will arrive today. I will definitely post the results this weekend.
its your steering column. Reset the codes and it will release the key.

Reply
AudiWorld Stories

Bringing Audi to Life for Audi Fans

story-0

New Audi A6 Allroad Is The Market's Coolest Wagon: 9 Things to Know

 Pouria Savadkouei
story-1

10 Strangest Audi Designs That Actually Made Production

 Joe Kucinski
story-2

2027 Audi Q7 and SQ7: Audi Upgraded EVERYTHING!

 Michael S. Palmer
story-3

Audi Unveils Absurdly Cool New Supercar: 10 Things You Need to Know!

 Verdad Gallardo
story-4

The Highs & Lows of Every Audi C-Class Generation

 Joe Kucinski
story-5

Top 10 Most Expensive Audis Ever Sold on Bring-A-Trailer

 Brett Foote
story-6

10 Audi Features & Options We Miss the Most!

 Joe Kucinski
story-7

Audi Recreates Crazy-Looking Speed Record Breaker From 1935

 Verdad Gallardo
story-8

Coachbuilder Recreates the 1995 Audi TTS Concept

 Verdad Gallardo
story-9

Every Audi V10 Car Ranked!

 Joe Kucinski
Old Feb 21, 2024 | 09:01 AM
  #9  
sswari's Avatar
AudiWorld Senior Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Jun 2017
Posts: 706
Likes: 83
From: Albuquerque NM
Default

Got an update for us?
Reply
Old Feb 21, 2024 | 11:15 AM
  #10  
G-Can's Avatar
AudiWorld Senior Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Sep 2019
Posts: 1,272
Likes: 261
From: Canada, Toronto
Default

Originally Posted by sswari
Got an update for us?
not sure why we even bother, new member, parachutes to forum and leaves.
Reply



All times are GMT -8. The time now is 05:28 AM.

story-0
New Audi A6 Allroad Is The Market's Coolest Wagon: 9 Things to Know

Slideshow: Audi's latest A6 Allroad gets RS-style fenders, real off-road hardware, and enough personality to stand out in a market obsessed with crossovers.

By Pouria Savadkouei | 2026-06-16 17:31:52


VIEW MORE
story-1
10 Strangest Audi Designs That Actually Made Production

Slideshow: 10 strangest Audi designs that actually made production

By Joe Kucinski | 2026-06-10 16:32:29


VIEW MORE
story-2
2027 Audi Q7 and SQ7: Audi Upgraded EVERYTHING!

Slideshow: Everything you need to know about the 2027 Audi Q7 and SQ7

By Michael S. Palmer | 2026-06-09 06:02:56


VIEW MORE
story-3
Audi Unveils Absurdly Cool New Supercar: 10 Things You Need to Know!

Slideshow: Limited to just 499 units, the 987-horsepower halo car signals a new chapter for Audi performance.

By Verdad Gallardo | 2026-06-04 17:37:15


VIEW MORE
story-4
The Highs & Lows of Every Audi C-Class Generation

Slideshow: The highs and lows of every Audi C-Class generation.

By Joe Kucinski | 2026-05-27 16:05:50


VIEW MORE
story-5
Top 10 Most Expensive Audis Ever Sold on Bring-A-Trailer

People were more than happy to shell out big bucks for these cars.

By Brett Foote | 2026-05-27 15:32:23


VIEW MORE
story-6
10 Audi Features & Options We Miss the Most!

Slideshow: 10 Audi features and options we miss the most.

By Joe Kucinski | 2026-05-12 19:33:47


VIEW MORE
story-7
Audi Recreates Crazy-Looking Speed Record Breaker From 1935

Slideshow: Audi has recreated one of the wildest machines of the pre-war speed-record era, reviving a streamlined V16 racer that originally exceeded 200 mph in 1935.

By Verdad Gallardo | 2026-05-11 09:49:34


VIEW MORE
story-8
Coachbuilder Recreates the 1995 Audi TTS Concept

Slideshow: A Dutch coachbuilder has reimagined the original Audi TT by finishing what the 1995 concept only hinted at.

By Verdad Gallardo | 2026-05-05 15:17:58


VIEW MORE
story-9
Every Audi V10 Car Ranked!

Slideshow: Ranking every Audi V10 road car

By Joe Kucinski | 2026-04-29 16:11:56


VIEW MORE